Senior IT Project Manager / Programme Manager – CRM Transformation Job at England,South East,West Sussex,Horsham Full Time

Full job descriptionAn opportunity has arisen for a Senior Project Manager / Programme Manager to join a reputable estate agency, specialising in residential sales, lettings, land & new home development, and mortgage services.
As a Senior Project Manager / Programme Manager, you will lead the delivery of a CRM transformation programme, ensuring successful implementation across multiple business functions and branch networks.
This is a fixed term contract-based role (12-24 months) with potential for extension offering a salary of circa £100,000 and benefits.
You will be responsible for

*Leading the end-to-end delivery of a CRM migration programme
*Developing and maintaining the overall project plan, including key milestones and dependencies
*Acting as the primary link between internal stakeholders and external system providers
*Translating business requirements into clear delivery outcomes
*Defining and documenting requirements for internal tools and system enhancements
*Managing rollout activity across branch networks and supporting user adoption
*Monitoring progress, risks, and issues, ensuring clear visibility for senior leadership
*Driving resolution of delivery risks, including integration, data, and adoption challenges
What we are looking for

*Previously worked as a Project Manager, Programme Manager or in a similar role.
*Proven experience delivering complex CRM or large-scale system implementations
*Background in project delivery within multi-stakeholder and multi-site environments
*Experience working with third-party suppliers or system vendors
*Strong ability to manage full project lifecycles from initiation through to rollout
*Highly organised with the ability to maintain clarity across complex workstreams
*Able to identify risks early and implement practical mitigation strategies
Shift:

*Monday – Friday
*8:45 AM – 5:30 PM
What’s on offer

*Competitive salary
*Company car or car allowance
*33 days annual leave allowance
*Additional day off for your birthday
*Pension scheme
*Life assurance
*Employee support and wellbeing programme
This is a fantastic opportunity to take ownership of a major CRM transformation and make a tangible impact across a well-established property organisation.
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