IT Manager Job at City, York Full Time

The Role

Are you an IT leader who thrives in a hands-on, growth-focused environment? Do you enjoy building structure, driving strategy, and still getting stuck into technical challenges?

We are working exclusively for our client based in York who seek to recruit an IT Manager to join their rapidly growing organisation. This is a key role that blends strategic influence with operational delivery, where you’ll shape technology capability, support the safe adoption of AI, and manage supplier relationships, all while keeping systems secure, scalable, and user-focused.

You’ll help make technology an enabler of business success!

Key Responsibilities

• Own and maintain the IT operating plan, ensuring roadmaps scale with business growth across multiple locations.
• Support the safe and governed adoption of AI tools across the business.
• Manage external IT service providers, rebalancing scope and ensuring strong service levels.
• Evaluate and recommend innovative technologies to improve efficiency and productivity.
• Lead IT/MIS projects – from planning and budgeting to resource allocation.
• Conduct regular risk assessments, presenting clear, solution-focused findings to senior leadership.
• Develop and deliver IT training and best-practice materials for staff.
• Provide 1st and 2nd line IT support where needed, working alongside external suppliers.

Essential experience & skills:

• Proven experience in a strategic IT leadership role within a fast-paced, growth-oriented organisation.
• Able to align technology with business objectives and influence senior stakeholders.
• Comfortable working in an environment where the function is still being built – you bring structure, rigour, and good judgement.
• Demonstrable ability to present risks with solutions.
• Experience managing direct reports (due to growth) and external suppliers.
• Hands-on capability with hardware, software, and connectivity troubleshooting.

• Bachelor’s degree in Computer Science, IT, Management Information Systems, or related field.

This is a role with real impact, you’ll help shape technology from the ground up. This is an opportunity to develop AI governance and modern IT practices in a growing business. If you are York based and would like to speak further on this role – please do not hesitate to get in touch ASAP.