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Job description
Job Type: Full-time
The role holder delivers defined revenue, product volume and quality targets through the acquisition, up-sell and retention of UK SME customers. Sales opportunities are initiated by either an outbound dialler call, inbound call from a customer or outbound call as part of a specific campaign and in accordance with business requirements. Work with a defined account base of small SME customers, who typically have single sites and relatively simple order needs. Develop successful, sustainable, and profitable relationships within the defined account base. Following BT sales methodology and procedures to retain, develop and grow business such as; effective questioning to landscape accounts. Keep sales tools and systems up to date and well organized with accurate customer information, to support effective decision making and to comply with GDPR. Identify both new business opportunities and growth opportunities within the account base. Influence decision makers to make timely decisions that help us achieve the business outcomes. Comfortable using IT systems, databases and software packages – previous experience with data bases, data savvy, emails and UC such as Teams. Adaptable and willing to learn – able to take guidance, constructive feedback and follow processes taught during training, flexible to try new methods when guided to do so. Experience in a sales environment. Sales experience is advantageous – although not essential, being willing to learn, driven and ambitious goes a long way. Access to an online private GP 24/7 for you and your immediate family n Market-leading paid carers leave with up to 2 weeks off n Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay n Discounted EE and BT products, including mobile and broadband n Market leading Pension scheme – 5% from you and 10% from us n Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.