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Credit Control Coordinator
Location: Gravesend, Kent
Salary: £45,000 – £55,000
Hybrid Working – Minimum 3 Days Per Week On-Site
Full Time | Permanent
An exciting opportunity has arisen for an experienced Credit Control Coordinator to join a fast-paced, international business operating within a highly commercial and dynamic environment.
This role is ideal for a strong credit control professional with experience managing high-volume B2B accounts, customer credit risk and cash collection performance across complex customer portfolios. The successful candidate will play a key role in leading the credit control function, driving cash performance, maintaining robust controls and supporting wider business growth objectives.
Key Responsibilities
- Managing end-to-end credit control and cash collection activities across a high-volume customer base
- Monitoring aged debt and resolving escalated payment issues and disputes
- Conducting credit assessments and reviewing customer credit limits and payment terms
- Managing customer credit risk and ensuring compliance with internal controls and audit requirements
- Leading, coaching and developing the credit control team, setting KPIs and performance standards
- Producing and analysing reporting on aged debt, DSO, cash performance and risk exposure
- Supporting month-end accounts receivable activities and providing reporting insights to senior stakeholders
Skills & Experience Required
- Proven experience within a Credit Control Coordinator, Senior Credit Controller or Accounts Receivable leadership role
- Strong background managing high-volume B2B credit control within a corporate environment
- Experience handling trade credit insurance, including insurer liaison, credit limits and claims management
- Strong understanding of credit risk management and aged debt control
- Advanced Excel skills, including pivot tables, lookups and reporting analysis
- Experience leading or mentoring a credit control team
Benefits
- Annual bonus
- 25 days holiday plus bank holidays
- Pension scheme with company contribution up to 7%
- Life assurance
- Free onsite parking
- Subsidised canteen
- Medicash EAP and perks
- Enhanced family leave
- Company events
