THE JOB
As a Software Engineer at Universe, you’ll contribute to building reliable, scalable solutions as we modernise our platform from Rails to Node.js and Next.js. You’ll deliver high quality code while developing as a technical contributor through code reviews, pairing sessions and collaborative knowledge sharing.
Our clients, including world famous artists and sought after events, depend on Universe to provide a stable, high-performance platform capable of handling unpredictable demand and significant traffic spikes.
You’ll help design and implement solutions using technologies such as Next.js, TypeScript, Kafka and Go, shipping frequently through continuous deployment. Most new hires deploy code within their first two weeks, some within their first two days.
Working closely with developers, designers and product managers, you’ll apply strong engineering judgement to ensure we build the right software in the right way, iteratively, quickly and at global scale.
TECH STACK
Universe is undergoing a significant platform transformation as we scale globally. We’re adopting contract driven development and service centric architecture while evolving legacy Ruby on Rails systems into scalable, purpose-built services powered by modern technologies.
You’ll work across TypeScript, JavaScript, Go and Ruby, using tools including Next.js, Node.js, Kafka, Postgres, gRPC, MongoDB, GraphQL and Kubernetes. Our observability tooling provides meaningful insight, enabling data driven engineering decisions while solving complex scaling challenges.
We embrace continuous deployment and rapid iteration. As part of our modernisation journey from Rails to Node.js and beyond, you’ll help build a reliable platform that scales to meet unpredictable demand while delivering fast, resilient experiences worldwide.
WHAT YOU WILL BE DOING
Our job descriptions evolve with our business needs. In addition to the responsibilities above, your role may include additional duties as required. On a typical day you may be involved in:
• Writing new pages and components with Next.js and React, powered by SSR, REST and GraphQL
• Contributing to the design and architecture of protobuf contracts to support efficient service development
• Driving quality and performance improvements, including advocacy for observability, load testing and metrics
• Pragmatically maintaining legacy systems while supporting platform evolution
• Maintaining a positive, productive and healthy team environment
• Working closely with Product Managers and Designers to deliver effective solutions
• Pair programming with other engineers
• Participating in self-directed Relentless Improvement days to focus on learning, experimentation or platform enhancements
• Adhering to quality management, safety and environmental company policies
WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
• Proven years of experience working within productive software engineering teams and delivering high quality software
• Experience with full stack development across multiple languages and modern architectures
• Strong communication skills, particularly for asynchronous collaboration
• An independent mindset with the ability to work autonomously and approach problems with pragmatism and creativity
• A thoughtful approach to feedback, pairing and code reviews while maintaining high technical standards
• Experience contributing to architectural decisions within distributed systems
• Comfort working in a continuous deployment environment with rapid iteration
• Experience with any of the following is advantageous: TypeScript, Next.js, Node.js, Go, Rust, Kafka, Grafana, GraphQL, MongoDB, Elixir, Postgres
• Familiarity with DevOps and CI/CD tooling such as Docker, Kubernetes, GitHub Actions or Argo CD
YOU (BEHAVIOURAL SKILLS)
LIFE AT TICKETMASTER
We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.
We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:
Reliability – We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.
Teamwork – We believe individual achievement pales in comparison to the level of success that can be achieved by a team
Integrity – We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent
Belonging – We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive
EQUAL OPPORTUNITIES
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. #LI-JCK #LI-Remote
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.
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