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Full job description
We are looking for an experienced and driven Shift Manager to join our chilled food manufacturing site in Ebbw Vale. Reporting to the Production Manager, you’ll play a key leadership role in delivering safe, efficient, high-quality production while building a positive, high-performing team culture.
This is a great opportunity for a strong people manager with a passion for operational excellence, food safety, continuous improvement, and team development in a fast-paced environment.
Job Title: Shift Manager – Chilled Food Manufacturing
Shift Pattern: 06:00–06:00, 4 on 4 off
Location: The Compleat Food Group, Ebbw Vale (Rassau Industrial Estate, NP23 5SD)
Salary: £32,000–£35,000 DOE
About The Compleat Food Group
Formed in 2021, we’re on a mission to create Food to Feel Good – high-quality, tasty, affordable food people love.
Our brands include Wall’s Pastry, Pork Farms, Wrights, The Real Yorkshire Pudding Co., unearthed, Vadasz, Squeaky Bean, Palace Culture, and Harvey & Brockless. We also supply own-label pastry, bakery, party food, antipasti, egg products, meats, dips, sauces, and plant-based foods to major UK retailers and foodservice.
With 6,000+ colleagues across 17 sites and £1.3bn turnover, we are united in shaping the future of food.
What You’ll Be Doing
- Lead and motivate production teams to deliver safe, efficient operations
- Achieve daily targets, KPIs, volumes, and quality standards
- Maximise productivity through effective labour, material, and equipment use
- Ensure compliance with Food Safety, HACCP, GMP, hygiene, and H&S
- Monitor performance and resolve issues quickly
- Drive continuous improvement to reduce waste and downtime
- Manage shift handovers and clear communication
- Coach, train, and develop team members
- Manage attendance, performance, and engagement
- Collaborate with Engineering, Quality, Warehouse, and Planning
- Ensure accurate records and compliance reporting
- Promote safety-first culture and high housekeeping standards
What We’re Looking For
- Experience as Shift Manager / Production Supervisor in food manufacturing
- Knowledge of chilled food production
- Strong understanding of Food Safety, HACCP, GMP, and H&S
- Proven leadership and team management skills
- Strong problem-solving and decision-making ability
- Experience delivering against KPIs and targets
- Relevant Food Safety or H&S qualifications
Why Join Us?
Financial & Lifestyle
- Salary sacrifice schemes (EV, Home & Tech, Cycle to Work, Pension)
- 20 days holiday + bank holidays (option to buy more)
- Retail discounts and holiday savings
- Free product handouts
- EV charging at selected sites
Health & Wellbeing
- 24/7 GroceryAid support
- Wellbeing hub, gym discounts, fitness classes
- Nutrition advice and healthy recipes
- Mental health and lifestyle resources
- Financial wellbeing tools
Career Development
- Online learning platform (LMS)
- Training and development opportunities
- Performance reviews and career conversations
- Mentoring scheme
- Recognition through Club Compleat
Community & Culture
- 2 paid volunteering days annually
- Charity and social events
- Employee networks (including Women @ Compleat)
- New baby gift
Our Recruitment Commitment
We are an equal opportunities employer committed to fairness, inclusion, and respect. We welcome applications from all backgrounds and provide support or adjustments throughout the recruitment process.
We hire for potential and impact, ensuring a fair and accessible process for all, with benefits and networks supporting every life stage.
Recruitment Agencies:
We only accept CVs via our approved Preferred Supplier List. Unsolicited applications will not be considered.
REF-228 899