Credit Controller Job at South West England Full Time

Your new company
A long-established, high-volume wholesale business in Portbury.

Your new role
This business is looking for a confident, commercially minded Credit Controller to take ownership of its B2B credit function. This is a hands-on role where pace, accuracy and strong relationship management are essential.You’ll report to the Company Accountant and play a key part in protecting cashflow, reducing aged debt and strengthening credit discipline across a busy operational environment.
What you’ll be doing

• End-to-end credit control – managing the full cycle for a diverse B2B customer base
• Debt recovery – proactive chasing via phone, email and statements, escalating where needed
• Account reconciliation – resolving discrepancies quickly and maintaining clean ledgers
• Customer relationships – balancing firmness with professionalism to maintain trust
• Credit checks – assessing risk and recommending appropriate credit limits
• Aged debt reporting – producing weekly reports, highlighting risks and supporting cashflow forecasting
• Process improvement – identifying ways to streamline invoicing, collections and communication

What you’ll need to succeed
What good looks like in this roleYou’ll be someone who understands the metrics that matter in effective credit control, including:

• DSO (Days Sales Outstanding)
• Aged debt % across 30/60/90+ days
• Query volumes and resolution times
• Cash collection targets
• Credit limit utilisation

If you know how to track, interpret and influence these numbers, you’ll thrive here.
Skills & experience we’re looking for

• Proven B2B credit control experience, ideally in wholesale, FMCG or fast-paced operations
• Strong understanding of sales ledger processes and credit control best practice
• Confident communicator able to handle difficult conversations professionally
• High attention to detail, resilience and strong organisational skills
• Experience with Sage, Xero or similar accounting systems
• Ability to work independently and prioritise a busy workload

What you’ll get in return

• Competitive salary
• Supportive, friendly team environment
• Opportunity to shape and strengthen the credit control function
• On-site parking and accessible Portbury location
• 20 days holiday + bank holidays
• 20% staff discount on produce and a Christmas hamper

What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. INDHAF

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