Credit Controller Job at Ellesmere Port, Merseyside Full Time

Credit Controller | Ellesmere Port | £ | Permanent, hybrid working

Our client is a well-established and ambitious business. As they continue to expand, they are looking to appoint a proactive and commercially minded Credit Controller to join their finance team.

This is an excellent opportunity for someone who enjoys building relationships, taking ownership of customer accounts, and playing a key role in maintaining healthy cash flow within a dynamic business environment.

Reporting into the Credit Manager, you will take responsibility for managing customer accounts, reducing aged debt, and ensuring outstanding invoices are collected in a timely manner.

Key responsibilities include:

• Managing a portfolio of customer accounts and ensuring payments are collected within agreed terms
• Chasing overdue invoices via telephone, email and written correspondence
• Assessing customer creditworthiness and minimising financial risk
• Setting and reviewing customer credit limits and payment terms
• Negotiating repayment plans where appropriate
• Monitoring aged debt and taking proactive action to resolve overdue balances
• Reconciling customer accounts and investigating discrepancies
• Allocating cash receipts and maintaining accurate customer records
• Working closely with internal departments to resolve invoice and payment queries
• Producing regular debtor reports and supporting cash flow management
• Identifying opportunities to improve credit control processes and procedures

To be successful in this role, you will ideally have:

• Previous experience within a Credit Control or Accounts Receivable position
• A strong track record of reducing debt and improving collections performance
• Excellent communication and relationship-building skills
• Confidence handling difficult conversations and negotiating payment solutions
• Experience with account reconciliations, invoicing and cash allocation
• Strong organisational skills and the ability to prioritise a busy workload
• A proactive, resilient and results-focused approach
• Experience using Sage 200 would be advantageous

In this role as Credit Controller, you will get:

• Salary of £
• 25 days holiday
• Hybrid working arrangement
• Company pension scheme
• Life assurance
• Health & wellbeing programme
• Free on-site parking
• Opportunity to join a growing business operating within a future-focused industry
• Supportive and collaborative working environment
• Genuine opportunity to develop and progress your finance career