Sustainability Business Development & Customer Success Officer | Nature & Biodiversity Data (IBAT) Job at Cambridge Full Time

Rare role at the intersection of nature and business, helping banks, corporates, and consultancies act on biodiversity risk using the world’s leading biodiversity data platform.

The IBAT Biodiversity Engagement and Outreach Officer will contribute to addressing one of the most urgent global sustainability challenges, the biodiversity crisis, by supporting businesses and financial institutions to integrate biodiversity into their sustainability strategies and wider decision-making. Working at the forefront of the business and biodiversity space, this role helps deliver practical, data-driven solutions through IBAT, the world’s leading biodiversity data platform.

We are looking for a motivated individual to play a central role in driving IBAT’s growth and impact through a combination of business development and customer success, ensuring that IBAT is delivering value by enabling organisations to integrate biodiversity considerations into decision-making around sustainability and wider business objectives.

How you will do this:

Business Development & Customer Success

• Drive IBAT subscription sales and expand global engagement across corporates, financial institutions, consultancies, and platform providers.
• Deliver compelling demos and advise clients on using IBAT to support TNFD-aligned risk assessment, disclosure, and broader business strategy.
• Build trusted client relationships and help organisations turn biodiversity data into actionable insights.
• Capture user feedback to continuously improve the customer experience and shape the product roadmap.

Industry Engagement & Thought Leadership

• Represent IBAT at global sustainability events, webinars, and high-profile forums including COP.
• Contribute to thought leadership and identify new opportunities to grow awareness and engagement.

What we are looking for:

• A commercially minded professional with experience in sales, business development, or customer success within a SaaS, technology, or service-based environment.
• Experience working on sustainability in a business context. Ideally you will have an awareness of frameworks such as TNFD, CSRD, and SBTN, and experience supporting private sector organisations on sustainability strategies and objectives.
• Excellent relationship-building, communication, and organisational skills, with the ability to manage priorities and work collaboratively in a fast-paced environment.
• A degree in business, sustainability, economics, technology, marketing, or a related field is desirable, alongside strong IT skills, particularly in Microsoft Office; GIS knowledge would be an advantage.

The role is hosted by IBAT Alliance Partner BirdLife International but will be fully placed in the IBAT Secretariat.

See the full job description and apply on the BirdLife International website careers page – search for “IBAT Biodiversity Engagement and Outreach Officer”.

NOTE: applications MUST be submitted on the BirdLife website to be considered.

Application deadline: Friday 12 June 2026 – 23:59 BST

Location: Cambridge, UK (hybrid working, maximum one week per month in Cambridge)

Salary: £35,000 per annum depending on skills/experience, plus competitive 12% pension benefit

Some of our benefits:

Annual Leave: 25 days pro rata in year 1, increasing by 1 day p/a to 28 days

A chance to work in the award-winning David Attenborough Building, which brings together much of the Cambridge-based conservation community on a ‘conservation campus.’

A generous pension scheme, up to 12% company contribution.

Holiday starting at 25 days excluding Bank Holidays and increasing for every year of service up to a maximum of 28 days.

Full access to LinkedIn Learning with access to more than 13,000 high-quality, on-demand courses.

Cycle to work scheme.

BirdLife values a diverse workforce and welcomes applications from all sections of the community. Find out more about our Diversity statement.

We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit. We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.

We know that everyone’s needs are different. If you need us to make any adjustments to our recruitment process, let us know, we’ll do our best to make it happen.

Please note: under the UK Government criteria this role will not be eligible for Visa Sponsorship.

Applications are invited via the careers section of the BirdLife International website.

Interviews: Interviews will be held 18 – 24 June.