Head of Fraud Strategy Job at Full Time

White Collar Factory (95009), United Kingdom, London, LondonHead of Fraud StrategyAbout this roleAs Head of Fraud Strategy you ll be centre stage in a business built on rigorous analytics and risk management. You’ll have responsibility for setting Capital One’s fraud strategy and oversight of all fraud analysis and systems.What you ll doFraud Management define and manage fraud and disputes strategy for a growing UK Card business with aspirations to move into a multi-product offeringManage and support a team of fraud strategy analysts to ensure ongoing excellence in fraud outcomes for our customersBe accountable for our fraud losses and ensure performance remains within appetiteOwn and manage the credit oversight program for UK Fraud with support and collaboration from Enterprise FraudProvide consultancy to other intent and product owners across the business to ensure business change is delivered in line with fraud risk appetite and with appropriate fraud controlsRepresent Capital One at industry forums and events (e.g. UK Finance, Cifas, various conferences)Assess new technology and ensure Capital One remains one step ahead of fraudBuild relationships with vendors and understand what new products and services are worth pursuingWhat we re looking forSignificant experience managing a fraud strategy or fraud analysis function within a financial services organisationAbility to manage varying workload and solve for both the short and the long termA proven track record of finding resolutions using data and a strong quantitative orientation matched with conceptual thinking skillsAbility to combine business experience and insights with econometric and statistical modelling skills to reach results that are both intuitive and technically soundStrong business judgement and integrity: be a tenacious decision maker, able to bring a healthy, balanced approach to businessWhere and how you’ll workThis is a permanent position based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We re big on collaboration and connection, so you ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. If you re London based, there will be an expectation that frequent travel to Nottingham will be required.Many of our associates have flexible working arrangements, and we’re open to talking about an arrangement that works for you.What s in it for youBring us all this – and you ll be well rewarded with a role contributing to the strategic direction and roadmap of an organisation committed to transformationWe offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leaveOpen-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee caf What you should know about how we recruitWe pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it s about what you do, not just what you say. That s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:REACH Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and alliesOutFront to provide LGBTQ+ support for all associatesMind Your Mind signposting support and promoting positive mental wellbeing for allWomen in Tech promoting an inclusive environment in techEmpowHER – network of female associates and allies focusing on developing future leaders, particularly for female talent in our industryCapital One is committed to diversity in the workplace.If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.For technical support or questions about Capital One’s recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).Who We AreAt Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.