Floating Support Worker Job at London Full Time NEW

We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Floating Support Worker to play a pivotal role in our Bromley Tenancy Sustainment FSS Service in London.

Sounds great, what will I be doing? This role focuses on supporting a wide range of individuals within and beyond Bromley to develop independent living skills, maintain their wellbeing, and improve their quality of life. The post holder will carry out assessments based on organisational needs, risks, and aspirations to gain a clear understanding of each service user’s situation. From this, they will create, implement, and regularly review personalised support plans, working collaboratively with service users and other professionals.

Through key working sessions, the role aims to help individuals sustain independence, maintain their tenancy, and build confidence in managing daily life. The position also involves encouraging service users to engage in activities that promote both physical and mental wellbeing, as well as supporting access to relevant health services, training, employment, and volunteering opportunities. Building positive relationships is essential to fostering independence and financial security.

Additionally, the post holder will be expected to liaise professionally with external agencies to ensure coordinated support, while remaining flexible in undertaking additional duties that contribute to the organisation’s aims. What do I need to bring with me? You’ll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don’t have to tick all the boxes right away;

the important thing is that you’re willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here’s what the team will be looking for The role requires demonstrable experience of working with service users facing tenancy challenges, homelessness, or the risk of becoming homeless. Strong awareness of health and safety, particularly around lone working, is essential, along with knowledge of issues such as mental health, drug, and alcohol misuse that commonly affect service users.

Candidates should be able to inspire confidence, empower individuals to make informed choices in difficult circumstances, and promote independence while supporting recovery through a range of approaches. In addition, applicants must be able to work independently with strong time management skills, while also building effective relationships with colleagues and partner professionals. Proficiency in IT and effective communication skills are vital, alongside a clear understanding of safeguarding and the ability to respond appropriately to concerns.

The role demands a balance of professional competence, empathy, and resilience to effectively support service users in achieving stability and improved wellbeing. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call:
We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview:
Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don’t be alarmed if there are other stages in the process, it’s all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the…