Junior Commercial Associate Job at City of Westminster SWA Full Time NEW

This fast-growing technology business is transforming how hospitality operators manage staffing and workforce planning.

Working with some of the UK’s biggest hospitality brands, they’ve built a platform that combines AI-powered workforce planning with a flexible staffing solution, helping businesses forecast demand, optimise rotas and ensure they’re staffed correctly when it matters most.

Having achieved significant growth over the last year, they’re now scaling rapidly and looking for ambitious graduates to join the commercial team.

The Role

This is a brilliant opportunity for someone looking to kick-start a commercial career in a high-growth startup. You’ll work closely with hospitality clients, helping them get the most from the platform whilst building long-term relationships with stakeholders at every level. Unlike many graduate roles, you’ll spend plenty of time meeting customers face-to-face, visiting sites and becoming a trusted partner to some of the UK’s best-known hospitality brands.

You’ll be working directly with senior leaders in the business and will gain exposure to account management, customer success, commercial strategy and business growth from day one.

Ready to make your application Please do read through the description at least once before clicking on Apply.
 
You’ll join a business where progression is based on impact rather than tenure, making it an ideal environment for someone who wants responsibility early in their career.

What You’ll Be Doing

• Building relationships with hospitality operators and site managers
• Visiting customer sites to understand their challenges and identify opportunities
• Supporting clients to maximise the value they get from the platform
• Conducting account reviews and presenting performance insights
• Working closely with product, operations and support teams to solve customer challenges
• Identifying opportunities to grow existing accounts
• Becoming a trusted advisor to customers and helping drive long-term retention

 
What You’re Good At

• Strong academic background (2:1 or above preferred)
• Naturally confident communicator who enjoys meeting new people
• Commercially minded with an interest in business and technology
• Highly organised and able to manage multiple priorities
• Curious, proactive and eager to learn
• Comfortable working in a fast-paced environment
• Willing to spend time visiting customers and building relationships face-to-face

 
Bonus Points xsabvtc For

• Hospitality, retail or customer-facing experience
• Russell Group university background
• Leadership experience through sport, societies, volunteering or part-time work
• Experience as a team captain, committee member, prefect, ambassador or similar
• Interest in startups, technology or AI
• Evidence of entrepreneurial projects or side hustles

 
What’s In It For You?

• £35,000 starting salary
• Private medical insurance
• Equity options
• Gym membership
• Clear progression opportunities
• Direct exposure to founders and senior leadership
• Regular team socials, lunches and events
• Dog-friendly office
• The opportunity to join a business at a genuinely exciting stage of growth