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– flexible onsite arrangement) Duration: 6-month rolling contract Clearance: Active SC Clearance required Technology & Risk Recruitment are supporting a major UK Government greenfield ServiceNow programme and are building out a high-performing ITSM delivery team.
This is a rare opportunity to be involved from day one of a full ServiceNow platform build, rather than joining an established or heavily customised environment.
The Opportunity You will be part of a new ServiceNow capability being stood up within a secure environment, contributing directly to the design, build, and delivery of core ITSM functionality using modern ServiceNow tooling.
This is a hands-on development role with genuine influence over how the platform is shaped.
Key Responsibilities Design, build and configure ServiceNow ITSM solutions Develop workflows using Flow Designer Deliver enhancements and new functionality across the platform Work closely with technical and functional teams in a greenfield environment Support integration and continuous improvement of ServiceNow services Apply ITIL-aligned best practice throughout delivery Required Experience Strong ServiceNow Development background (ITSM focus) Hands-on experience with Flow Designer CSA (Certified System Administrator) as a minimum Solid understanding of ITIL processes Experience delivering in enterprise or complex environments Essential Requirements Active SC Clearance (mandatory) Available for hybrid working xhkmmrq (London or Milton Keynes) Contract availability or short notice period Desirable Experience Government, Defence or regulated sector exposure Previous greenfield ServiceNow implementations Additional ServiceNow certifications (CAD / CIS-ITSM) Experience operating in lead or mentoring capacity (for senior level roles) This is a strong long-term programme offering stability, meaningful platform ownership, and the chance to work on a true greenfield ServiceNow build within a secure environment.
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