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Job description
from Restore
About The Role
Role: Service Delivery Operative
Location: Heywood (OL10 2SX)
Contract Type: Full-Time, FTC 5 months
Hours: 37.5 – Nights – Sunday – Thursday 9.30pm – 6am
Salary: £24,862 plus shift allowance
If you’re reliable, detail-focused, and looking for a Monday to Friday role where you can make a meaningful contribution within a supportive team, we’d love to hear from you.
Restore Information Management is looking for a reliable and detail-focused Service Delivery Operative to join our team managing confidential records. This role involves preparing, checking and scanning documents accurately, alongside data entry and safe handling of materials. You’ll play a key part in maintaining high standards of quality, security and service delivery within a supportive team environment.
Key Responsibilities
Retrieve, prepare, and store customer records accurately
Use scanning and stock management systems
Handle archive boxes and materials using safe working practices and equipment provided
Maintain confidentiality and data security standards
Support operational targets and service delivery
Follow health and safety procedures at all times
Work collaboratively with colleagues and supervisors
Essential Criteria
We welcome applications from people of all backgrounds and abilities. Reasonable adjustments can be provided throughout the recruitment process and in the workplace. If you require this advert or application process in a different format, or need any adjustments, please let us know, we’re here to support you
Candidates should be able to:
Able to securely handle materials and data in line with safety and confidentiality standards, ensuring no breaches or violations.
Support other Operation departments by completing data entry, scanning, storing and indexing tasks accurately.
Have basic computer and communication skills to follow instructions, read labels and safety information, and to complete data entry tasks.
Carry out the core duties of the role safely and effectively, with reasonable adjustments where required
Manage workload and complete tasks within agreed timescales
Desirable Criteria
The following experience would be beneficial but is not essential:
Experience in data management, warehousing, logistics, or a similar operational environment
Experience using scanning equipment or stock control systems
Knowledge of secure document handling procedures
Manual handling or health and safety training
What We Can Offer You:
Life assurance
Annual leave entitlement (starting with 20 – 25 days + bank holidays)
Contributory pension scheme
Share save scheme
Paid volunteer day
Long service recognition
Eyecare voucher
Retail discounts
Family leave
Employee assistance programme
About The Company
Restore Commitment to Disability Confidence
We assess candidates based on their experience and suitability for the role, as outlined in their CV and application. You can let us know about any adjustments you may need via the application form.
As a Disability Confident employer, we guarantee an interview to applicants with a disability or health condition who meet the essential criteria, where it is fair and appropriate to do so