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Suffolk RECONNECT Trainee – 12 Month FTC – Suffolk Permanent
23,200
Want to start a meaningful career where every day helps change lives?
Were looking for a Reconnect Trainee to join our RECONNECT Team, working across HMP Highpoint, HMP Hollesley Bay and HMP Warren Hill on a full-time basis (35 hours per week). This is a 12 month Level 2 apprenticeship, giving you hands-on experience, structured learning, and the chance to build a career in health, justice, and community support.
Youll support people as they prepare for release and transition back into the community, helping them access vital services and stay connected to support that improves health, wellbeing, and stability.
What youll be doing
- Youll play a key role in delivering tailored, person-centred support:
- Processing referrals and sharing assessment outcomes
- Supporting in-depth needs assessments and care planning
- Maintaining contact with service users for up to 6 months post-release
- Linking individuals into health, substance use, and wellbeing services
- Coordinating referrals to community support prior to release
- Keeping accurate case notes, assessments, and risk documentation
- Supporting peer mentor recruitment and training where required
About RECONNECT
RECONNECT supports people leaving prison to build and sustain positive change. Through personalised care planning and ongoing support, we help ensure continuity of care into the community, whether thats physical health, mental health, substance use support, or wider wellbeing.
Youll work closely with colleagues and partner agencies to ensure individuals receive safe, consistent, and joined-up support.
What were looking for
No prior experience is required, this is a trainee role designed for development. Were looking for someone who is:
- Passionate about supporting people with complex needs
- Strong in communication and organisation
- Comfortable working in a sensitive environment
- Willing to learn admin systems and accurate record keeping
Youll gain experience in assessments, case management, safeguarding, and multi-agency working, alongside your apprenticeship qualification.
Please see attached Job Description for full details
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits
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- Flexible working
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata’d for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
Please note that we may close this vacancy early if we receive a high volume of suitable applications.
Diversity at Forward Trust
The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with Lived
Experience of addiction, offending, or homelessness.
When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.
To find out more about Forwards commitment to being an inclusive employer and our current EDI strategy clickhere .
We want our recruitment process to be accessible to everyone. If you require any reasonable adjustments at any stage, please let us know.
Employee Screening and Eligibility to Work
Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.
If successful in your application, you will be required to provide eligibility to work evidence in line with the Eligibility to Work in the UK requirements.
Our Commitment to Safeguarding
We are committed to safeguarding and promoting the welfare of children, young people, and adults ward Trust follow safer recruitment practices and support a culture of openness andā¦
