Commercial Insight Lead Job at United Kingdom Full Time NEW

About UsBacked by leading investors including HL Partnership, Better Group, Experian, the CEO of OakNorth, and the former Chairman of Salesforce, we’re building the technology platform powering the future of UK home-buying.We started by solving a major gap in the mortgage market, helping customers traditional brokers often couldn’t serve. To do that, we built Haya, our proprietary data, automation and decisioning platform.Today, our technology powers eligibility, affordability and end-to-end mortgage journeys at scale through partners including Experian, reaching millions of consumers.We are growing rapidly across both Haysto and Picnic, spanning specialist and mainstream mortgages, embedded finance partnerships, direct-to-consumer acquisition and platform-led distribution.The OpportunityWe are looking for a commercially minded Sales Analyst to help drive performance across one of the UK’s fastest-growing mortgage businesses.This role sits at the heart of our Sales and Operations teams, turning data into actionable insight that improves conversion, productivity, forecasting and decision-making. You will work closely with Sales Leadership, Operations, Finance and the Executive Team to understand what drives performance, identify opportunities for improvement and support the business as it scales.This is not a reporting role focused solely on producing dashboards. We are looking for someone who is naturally curious, highly analytical and commercially aware, someone who enjoys finding the story behind the numbers and influencing decisions through evidence and insight.You’ll have exposure to major enterprise partnerships helping leadership understand how we optimise performance across channels, teams and customer journeys.As the business grows, this role has the opportunity to evolve into a broader commercial analytics or planning leadership position.What You’ll OwnSales performance reporting and insight across Haysto and PicnicAnalysis of funnel conversion performance from lead through to completionIdentifying trends, opportunities and risks within sales pipelinesProductivity analysis across Mortgage Experts, Mortgage Advisors and Insurance Specialist teamsPerformance tracking against KPIs, SLAs and commercial targetsInvestigating root causes behind performance variances and recommending actionsMonitoring advisor utilisation, capacity and output trendsEvaluating the impact of new initiatives, partnerships and process changesScenario modelling to support strategic decision-making and growth planningWorking closely with Finance to support budgeting and commercial forecastingIdentifying bottlenecks and areas of friction across the customer journeyDriving continuous improvement through data-led recommendationsWhat We’re Looking ForExperience in an Analyst, Commercial Analyst, Sales Analyst or Business Analyst roleStrong analytical capability with excellent attention to detailAdvanced Excel or Google Sheets skillsExperience building dashboards and reports using BI tools such as Power BI, Looker or TableauAbility to interpret complex datasets and communicate findings clearlyStrong commercial awareness and an understanding of performance driversConfidence working with senior stakeholders and challenging assumptions constructivelyComfortable operating in a fast-paced, high-growth environmentA proactive mindset with a bias towards action and problem solvingWhy Join Us?Help shape the future of home ownership in the UKWork alongside an ambitious leadership team backed by world-class investorsInfluence decisions that directly impact business growth and customer outcomesGain exposure to major strategic partnerships and enterprise-scale initiativesJoin a business where high performers are given significant ownership and opportunityBuild your career in an environment where data, technology and execution sit at the heart of everything we do