Insight Analyst (Commercial) SQL Job at Engld seconds Full Time NEW

Customer Insights Analyst £45,000 – £50,000 + bonus + strong pension Hybrid – West Midlands (1x day per week) This is an opportunity to join a growing customer analytics function at a pivotal time, where data plays a central role in shaping customer communications and commercial decision-making. They are a well-established UK financial services organisation with a strong customer-first culture and a reputation for high-quality service. Data and analytics are a strategic priority, with ongoing investment in modern platforms, tools, and ways of working. The environment is collaborative, stable, and focused on long-term value rather than short-term wins. You will work closely with analytics and marketing stakeholders to turn campaign briefs into robust, data-driven outputs. Building, running, and optimising campaign selections using SQL Joining and manipulating data from multiple sources including CRM, transactional, and engagement data Using APIs to push selections into a CRM platform, supporting email and direct mail campaigns Partnering with analytics specialists on testing, measurement, and performance analysis Contributing to wider data platform migrations and process improvements Strong SQL capability, with confidence building and optimising complex queries Experience in campaign selections, customer analytics, CRM data, or a related data role Ability to translate business requirements into practical data solutions Comfortable working with multiple data sources and large customer datasets Competitive salary and benefits package Hybrid working with flexibility built into the culture Exposure to large-scale data platform and CRM transformation projects