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Salary: Full time starting salary is normally in the range £27,546 to £29,171, with potential progression once in post to £32,595.
Job summary
Located within the DARO Data and Insight team, the Data Team has the full responsibility for the upkeep, maintenance, and development of Blackbaud CRM (DARO’s principal CRM system for our supporters); the collation of large datasets to support complex data analysis; oversight of data quality and integrity; and the monitoring and management of the main alumni email inbox. The provision of accurate data via Blackbaud CRM (BBCRM), and timely logging and acknowledgment of alumni and supporter communications, are essential services for the relationship management of the University’s core alumni and supporter base. Each member of the Data Team plays a key role in delivering this remit.
Campaign Data Assistants are responsible for data entry and data validation activity in support of our fundraising and volunteering campaign’s goals. The post holder will be the first point of contact for all alumni and supporter enquiries, maintain the integrity of the alumni database, and support training of DARO colleagues.
We’re looking for a detail-orientated individual with excellent IT, written and verbal communication skills, who can prioritise workload to meet deadlines. You’ll bring an aptitude for learning, a willingness to adapt and the ability to work both independently and as part of a wider team.
We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.
Informal enquiries can be made to: t.reaney@bham.ac.uk
To download the full job description and details of this position and submit an electronic application online please click on the ‘Apply‘ button above.
