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Job Description
Fully remote.
This is a great opportunity for an accounting software support professional to join a small product team of three within a 40-person ERP software company.
You will work closely with a very experienced Finance Implementation Consultant who has worked with large ERP solutions for global companies and now heads up the product team. You will also collaborate with other members of the Finance Support and Implementation Team based in the UK and Europe who know the solution extremely well and will help you learn and develop quickly. As your experience grows you will also gain experience in other modules across the ERP system that integrate with Finance, e.g. Sales, and Purchasing.
As an Associate Finance Implementation Consultant your typical tasks would be:
- Deliver end-user training sessions
- Maintain training materials
- Deliver online workshops for key users
- Assist in configuring and setting up the ERP system for clients
- Support User Acceptance Testing with clients
- Assist with go-live preparation and provide initial post go-live support
- Troubleshoot data quality issues
- Carry out functional testing to ensure the system works as expected
- Assist in tracking open issues and follow up on resolutions
This is an excellent opportunity to develop your career into ERP implementation and become a functional ERP consultant.
Required Skills
- Comfortable with MS Office products and AI tools
- Good communication
- Problem-solving mindset for troubleshooting client issues
- Some recognised form of financial qualification, or proven experience with finance business processes
You will need strong accounting software support experience working with solutions such as:
- Sage 50/200
- Xero
- QuickBooks
- Unit 4
