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Full job description
IT Helpdesk Support
Location: On Site – Glasgow G15
Job Type: Full-Time – 9am – 5pm
Earnings: up to £28,000 DOE
Join LIME – The UK’s Fastest Growing Renewable Energy Company
LIME is rapidly becoming one of the most recognised renewable energy brands in the UK, combining explosive growth with high-profile national media exposure.
Key Responsibilities
Performing standard IT Helpdesk duties, including but not limited to:
- Front-end IT support, password resets, etc
- Basic software/hardware issues
- Assist with new colleague onboarding/system set up & access
- Asset management
- hardware/software register
- device tracking
- arranging repairs and replacements
- Manage the ticketing system, logging, prioritising, and closing off support requests
Key Skills & Competencies
- Knowledge of Windows and Microsoft 365 is essential
- Active Directory or Azure AD experience
- An understanding or some experience in using a ticketing tool such as ServiceNow, Jira, Freshdesk
- IT certification like CompTIA A+ or Microsoft Fundamentals would be beneficial but not essential
Required Experience
This is an entry level role so no requirement for years of previous experience, but has huge potential to grow. So, if you are ready to join and grow with the business, this is the perfect opportunity for you. Apply now for immediate consideration.
Pay: Up to £28,000.00 per year
Benefits:
- Free parking
- On-site parking
Work Location: In person
