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Full job description
Permanent
Full time
SFCA Support Scale Points £25,951 – £26,343
An opportunity has arisen to work at an Ofsted Outstanding sixth form college. The college’s reputation attracts students from across Kingston-upon-Hull, East Riding of Yorkshire and North Lincolnshire. Wyke has grown significantly over the last decade, accommodating over 2500 exclusively level three students on a modern £30M university-style campus. At Wyke, we put the student first and all decisions centre around staff working together to meet their best interests. 97% of our current teachers and support staff recommend working here. Come and join the amazing learning culture that creates “The Wyke Experience”.
As an IT Service Desk Technician, you are the face of IT for the department. The IT Service Desk Technician will provide first-line support and escalate unresolved issues in line with agreed procedures.
The position requires strong communication skills, problem-solving abilities, and a customer-focused approach to deliver exceptional IT support. Managing daily workload of support tickets, ensuring timely and effective resolution within our published service level agreement.
We offer a forward-thinking, welcoming college with supportive management and a modern environment. Benefits include a strong programme of staff development and membership of the Local Government Pension Scheme. We are lucky to work with great students who are here to learn and 97% of staff said they would recommend the College as a good place to work in the Spring 2026 Staff Pulse Survey. We are committed to equality, diversity and inclusion and we welcome applications from a diverse range of applicants. We would love our staff ethnicity and cultural profile to closely match the student population we serve.
The College takes safeguarding extremely seriously and a full range of pre-employment checks as set out in Keeping Children Safe in Education including a satisfactory enhanced DBS with barred list check and an online search will be required for this post. All posts at the College are exempt from the Rehabilitation of Offenders Act and it is an offence for those barred from working with children to even apply for a role at the College.
For further details and an application form please see below or visit www.wyke.ac.uk/about-wyke/staff-vacancies . If you have any queries about applying for the role or require paper copies of the information, please contact [email protected], or call 01482 346347.
The closing date for received applications is 12 noon on 29th May 2026.
Interviews will be held on 9th June 2026.
Pay: £25,951.00-£26,343.00 per year
Work Location: In person
