Job Req ID: 57500
Posting Date: 22nd May 2026
Function: Service
Location: Sheffield or London
Salary: Competitive
Please note: this role follows a DuPont shift rotation.
This role in the UK Business IT Cloud Team puts you at the heart of delivering and supporting secure, high-performance cloud and hybrid platforms that power critical business services. You’ll tackle complex technical challenges, ensure seamless service continuity, and drive meaningful improvements that directly enhance customer experience. By championing innovation, collaboration, and customer-first thinking, you’ll help shape reliable, forward-looking cloud services that enable shared success across the organisation.
Please note you must either hold or be eligible for SC (Security Clearance) & NPPV3 for this role, which will require a minimum of 5 years working history in the UK to be eligible.
Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:
You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.
BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.
BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.
Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.
We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.
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