MOC Engineer Job at Luton Full Time NEW

This is not a typical line maintenance role.

As an MOC Engineer, you will be at the heart of the operation —making real-time decisions that directly impact aircraft availability and the flying programme across the TUI Group.

You’ll provide critical technical leadership on a 24/7/365 basis, ensuring safe, efficient, and timely operations across our global fleet.

This is a shift-based role working 12-hour shifts (2 days, 2 nights, 4 off).

ABOUT OUR OFFER

Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teamsCommunity: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.

ABOUT THE JOB

Provide real-time technical support and troubleshooting guidance to Flight Crew and engineers across the global networkLead defect management calls with line stations and third-party providers, ensuring clear operational visibilityProactively manage Deferred Defects and maintenance activity to protect aircraft availabilityWork closely with Flight Operations and Base Maintenance to maintain fleet readiness and minimise disruptionCoordinate worldwide Line Maintenance activities, acting as the central point of control for engineering operationsTake ownership of AOG situations, driving recovery plans and directing resolution across multiple stakeholdersAct as the key interface between Line Maintenance, Part M, and support departments on airworthiness mattersLiaise directly with OEMs including Boeing and component manufacturers on complex technical issuesAnalyse component trends and drive effective troubleshooting strategiesOptimise maintenance planning through effective use of the MELProvide hands-on operational support where requiredDeputise for the MOC Duty Manager when needed

ABOUT YOU

Hold a valid CAA / EASA B1 or B2 LicenceCompleted a recognised Aircraft Engineering apprenticeship or equivalentStrong experience in AOG recovery and operational decision-makingConfident working in a fast-paced, high-pressure operational environmentSolid working knowledge of AMOS and maintenance planning systemsA problem-solver who can think logically and make sound decisions quicklyStrong communicator, able to translate complex technical issues across teamsAble to balance operational priorities with commercial impact (e.g. delay costs)Organised, adaptable, and confident managing multiple prioritiesWilling to travel at short notice to support operational requirements

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

Security Clearance Statement

At TUI, safety is our top priority. We conduct thorough background checks on all employees who join our Airline. Rest assured; we’ll guide you on the necessary information you need to provide at each stage.Please note that if you are applying for a role in the UK, you must ensure you can provide a full 5 years referencing, plus a criminal record check for all countries you’ve resided in for more than 6 months in the past 5 years (some costs may apply).