Client Relations and Service Director Job at Wimbledon Full Time NEW

Aftersales ManagerLocation: Wimbledon Salary: Competitive + Excellent BenefitsAt Pybus Recruitment, we work closely with some of the UK’s leading automotive dealer groups to find exceptional talent. We’re proud to be recruiting on behalf of a highly respected main dealer, where teamwork, mutual support, and professionalism are at the heart of everything they do.The business promotes a collaborative culture where colleagues value and respect one another’s expertise. You’ll be part of a close‑knit dealership team, supported by a wider national network, with clear communication, shared goals, and genuine opportunities to grow your career.The RoleWe have an excellent opportunity for an experienced Aftersales Manager to take responsibility for the Service Department within a busy main dealer environment. You will be accountable for delivering volume and profit targets, maximising departmental productivity, and identifying opportunities to innovate and continuously improve performance.Key responsibilities include:Managing and developing a large team of technicians and aftersales staffReviewing departmental performance and agreeing actions to drive improvementEnsuring high standards of customer satisfactionOverseeing warranty processes and administrationDriving efficiency and profitability across all aftersales operationsWe are looking for someone who is enthusiastic, self‑motivated, and confident leading teams in a fast‑paced environment, with a clear ability to inspire and support others.About YouA strong team player with excellent leadership skillsSelf‑motivated, dedicated, and tenaciousProven track record of managing and motivating teamsConfident managing a large technical workforcePrevious experience with warranty administration and Kerridge systemsA minimum of 2 years’ experience as an Aftersales Manager within a main dealer environmentWhat’s on OfferIn return, the successful candidate will receive a competitive and rewarding package, including:Industry‑leading salary and benefits33 days annual leave (including bank holidays), with optional annual leave purchase and sale schemePension scheme and life assuranceCompany carManufacturer vehicle purchase schemeStaff discounts on service, bodyshop, and partsOne paid volunteering day per year for a charity of your choiceCycle to Work schemeAccess to Perks at Work discount platformStructured training and development with long‑term career progressionThe business offers real job security and invests heavily in the development of its people, ensuring you feel supported, informed, and valued in your role.Diversity & InclusionOur client is committed to creating an inclusive working environment where everyone is treated with dignity and respect. Applications are welcomed from candidates of all backgrounds, with the aim of building teams that reflect the communities they serve.Application ProcessWhen applying, please give specific detail of your experience, skills, and previous responsibilities that are relevant to this role. The recruitment process follows a blind recruitment approach, meaning hiring managers will not see personal details or CVs until interview stage. The application form is your opportunity to demonstrate your suitability for the position.