Account Manager Job at Cirencester GL PR seconds Full Time NEW

Here at Service Care Solutions, we are looking for a proactive and relationship-focused Account Manager to manage the successful delivery of MSP, Master Vendor, and Neutral Vendor recruitment contracts. This is an office-based role with some UK Travel Required

In your role you will be responsible for providing excellent client service, managing supplier relationships, achieving KPIs/SLAs, and supporting clients with effective recruitment solutions.

Key Responsibilities

• Manage client relationships and act as the main point of contact
• Ensure contract KPIs and SLAs are achieved
• Oversee supplier performance, onboarding, and compliance
• Produce client reports, business reviews, and management information
• Resolve operational issues and escalations
• Support contract growth and identify additional service opportunities
• Deliver training and support on systems and processes
• Work closely with internal teams, clients, and subcontractors

What We’re Looking For

• Experience in account management, recruitment, MSP, or vendor management
• Strong communication and stakeholder management skills
• Ability to manage multiple priorities in a fast-paced environment.
• Experience working with KPIs, reporting, and ATS/CRM systems
• Commercially aware with excellent organisational skills
• Willingness to travel to client sites when required

What We Offer

• Competitive salary and bonus scheme
• Career development opportunities
• Supportive and collaborative team culture

If you’re passionate about delivering exceptional service and building strong client partnerships, we’d love to hear from you.