Accounts Receivable Assistant Job at Ipswich, Suffolk Full Time NEW

Liquidline is the fastest-growing commercial coffee solutions provider in the UK and Ireland—not that we’re bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees.

We are proud to be Great Place to Work certified, a testament to our dedication to fostering a culture of support, growth and development, as well as promoting well-being, and winning together. With our core company values—passion, thoughtfulness, responsiveness, innovation, and smart working—at the very heart of our business, we are committed to cultivating an environment that inspires excellence.

As an Accounts Receivable Finance Assistant, you will be part of a dynamic, fast-paced accounts department. You will be responsible for supporting our customers, ensuring any queries are resolved and customer account records and transactions are kept in good order. Working as part of the Accounts Receivable team, you will be involved with raising invoices to our customers, issuing credit notes, posting the customer transactions (including receipts from the bank) onto the customer financial records, and resolving any transaction disputes that may arise. You will ensure that financial records are maintained in an accurate and timely manner, always achieving the best level of customer service across our business.

The Role – Accounts Receivable Assistant

• To ensure the accounts receivable ledger is maintained accurately, completing checking on revenue and recording before ledger close. Reviewing product codes and correcting as needed to ensure reporting accuracy.
• To calculate and issue manual invoices to customers.
• To issue customer refunds, ensure the correct process is adhered to and then posting onto the customer account within the ERP system.
• To create and maintain reconciliation schedules for rebates and recharges.
• To maintain and run the direct debit process monthly for the UK and Ireland.
• To maintain the credit note customer dispute process.
• To answer calls and emails from customers and taking payments where required.

What You Will Need in the Role of Accounts Receivable Assistant

• You will be numerate and have a desire to work within a finance function (experience in accounts receivable would be an advantage)
• Knowledge of good customer service
• IT proficient, with a good understanding of MS Office products (Outlook, Excel, Teams)
• Excellent communication skills, both written and verbal
• Ability to manage and prioritise your own workload, is highly organised
• High level of accuracy and attention to detail
• Positive, ‘can do’ attitude
• Responsive, with a service-driven approach to deliver the ‘wow’ factor
• A good team player

What You Will Learn & What Liquidline Can Offer You

Being a part of Liquidline is more than just a job – it’s a chance to grow, develop and thrive! We are deeply invested in the success of our team and our comprehensive benefits package is designed to support, and reward our employees. The package includes, but is not limited too:

• ?25 Days Annual Leave + Bank Holidays: Extra time off to rest and recharge.
• ?Long Service Annual Leave Entitlement & Buy/Sell Scheme: More flexibility for your time off needs.
• ?Candidate Referral Program: Help grow our team and earn rewards
• ?Company Bonus Scheme: Celebrate success with us.
• ?Enhanced Sick Pay: Supporting you when you need it most
• ?Enhanced Parental Leave: Comprehensive support for your family journey
• ?Salary Sacrifice Pension Scheme: Save for your future with ease.
• ?Life Assurance & Income Protection (UK Only): Peace of mind for you.
• ??HSF Health Plan: Access affordable healthcare.
• ??YuLife Wellbeing Platform: One stop shop for wellbeing, rewards and support.
• ??Employee Assistance Programme: Mental health support, virtual GP services and more.
• ??Menopause Support via Stella App: Tailored support for this stage of life.
• ???Lunch on Liquidline & Bi-Annual Conferences: Enjoy lunch on Liquidline, and Bi Annual company conferences.

Liquidline is a fast-growing, family owned business that has expanded from 92 to over 300 employees since 2020. With ambitious plans for the next five years, there’s never been a better time to join us! Our dynamic and innovative environment offers endless opportunities for personal and professional growth.

We are proud to be an Equal Opportunities Employer, treating everyone with fairness, respect and appreciation. At Liquidline, we embrace diversity and value the unique experiences and perspectives of every individual. Together, we are always Winning Together!