Administrator – Memory Assessment Service Job at Redruth TR Full Time

Administrator – Memory Assessment Service Band 3 Main area Administration Grade Band 3 Contract Permanent Hours Full time – 37.5 hours per week (Monday – Friday) Job ref 201-26-469 Site Across West Locality including Penzance and Redruth Town Redruth Salary £25,760 – £27,476 Per Annum Salary period Yearly Closing 01/06/2026 23:59 Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust. We pride ourselves in striving to be an employer of choice. Job overview An exciting opportunity has arisen for a motivated, enthusiastic and experienced, patient focussed Administrator to support the county-wide Memory Assessment Service in the West ICA. The post holder will be expected to exercise initiative, independent judgement and decision making within situations arising from their duties to ensure an effective high-quality administrative service. Essential skills for this role include – Excellent verbal and written communication with attention to detail and excellent interpersonal skills. The ability to perform efficient diary management, planning and organising of own workload and work on own initiative is also an essential requirement. Along with an excellent knowledge and working experience of using Microsoft Outlook, Excel and Word. The post holder should demonstrate a caring and sensitive approach to their work and be able to clearly communicate with colleagues, patients, carers and general members of the public and representatives of other organisations, demonstrating an empathetic approach. If you enjoy working within a team in a patient facing role, we look forward to hearing from you. Main duties of the job The post holder will ensure the delivery of a comprehensive high quality secretarial and administrative service to the Memory Assessment Service (MAS) clinicians and will play a central role within the provision of services. The post holder will be required to exercise initiative, independent judgement and decision making within situations arising from their duties to ensure an effective high-quality service. To co-ordinate appointments, booking rooms in a variety of settings across the designated area. The post holder will be required to use a variety of Trust in-house computer systems and provide a high level of customer care. The post holder should be able to work with minimum supervision and will be required to use initiative, planning and prioritising of own time in a busy and challenging environment. A professional and flexible approach and attitude is required along with honesty, integrity, and discretion. The post holders must deliver a patient focussed approach and respect the privacy, dignity, religious and cultural beliefs of others and always display the highest levels of confidentiality and have an open attitude to change. The MAS Administrator will be expected to work with the wider administration team in designated area. Detailed job description and main responsibilities To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents. This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly. We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply: * Cornwall Foundation Trust * Royal Cornwall Hospitals NHS Trust * Cornwall and Isles of Scilly Integrated Care Board If you do not currently work for one of these NHS organisations, your application will not be considered at this time. Person specification Qualifications and Experience * RSA III/OCR III Word-Processing/Typing/Text Processing or equivalent qualification or experience * GCSE English and Maths or equivalent qualification * NVQ 3 Level 3 in Business Administration or Customer Service or relevant equivalent experience * Experience of providing administrative support within a healthcare setting * ECDL Computer skills or equivalent qualification Skills and Aptitude * Good written communication skills including spelling, grammar and attention to detai * Excellent knowledge and use of Microsoft Outlook, Excel, Word * Diary management skills Knowledge and Abilities * Ability to relate and empathise with patients’, carers, and members of the public * Ability to understand and follow procedures * Knowledge/experience of RiO system Professional development opportunities At Cornwall Partnership NHS Foundation Trust we are proud to prioritise the development of our people. To support this, the following opportunities are available: * Career conversations and individual development plans for succession planning and talent management * Protected CPD time for registered staff * Access to a dedicated central development fund supporting CPD for all staff * Leadership and Management development programmes * Coaching and mentoring opportunities * A full clinical induction programme for operational skills * Access to a care certificate programme for our band 1-4 clinical staff * A bespoke and robust preceptorship programme to support newly qualified staff Benefits Being part of a successful NHS Foundation Trust brings a portfolio of rewards and benefits for our staff. These include: * Suite of health and wellbeing initiatives to support our colleagues physical and mental health * Free access to individual HARP portfolios to support revalidation for nursing staff * Free DBS checks where required * Discounts available from retailers, UK hotels and main attractions * Salary sacrifice car scheme * Cycle to work scheme * The Trust reimburses all application costs for staff eligible to apply for EU settlement status. The Trust reserves the right to close this advert once a sufficient number of applications have been submitted. It is encouraged that you complete the application at your earliest convenience to avoid disappointment. If you are successful at the shortlisting stage of the recruitment process you will be contacted via TRAC.jobs email regarding interview details. Cornwall Partnership NHS Foundation Trust welcomes and values individuals with lived experience of mental or physical ill health joining our workforce. We aspire to have a culture that develops, promotes and supports lived experience roles – throughout the organisation. If you are successful, you agree to Occupational Health accessing your health records from your current or previous employer to check the status of your inoculations and screening tests. Appointments are subject to full three year satisfactory references therefore please ensure you include correct contact details for your nominated referees including email addresses. Employer certification / accreditation badges The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. #J-18808-Ljbffr