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Join our award-winning contact centre and play a vital role in supporting people when they need it most.
Contract:
Permanent
Hours:
37.5 per week Salary: £25,528.04 Why Youll Love Working With Us Financial Benefits Blue Light Card discounts, up to 5% employer pension contribution, and long-service recognition. Health & Wellbeing Access to Doctor Line for GP phone consultations, a 24/7 Employee Assistance Programme, and support from trained Mental Health First Aiders. Work Life Balance A paid day off for your birthday, consistent scheduling, and competitive family-friendly benefits.
Career Growth Paid training, opportunities for accredited development, and clear pathways for progression.
The Role This is not a cold-calling role. Youll be supporting clients during important and often emotional moments, ensuring every conversation is handled with empathy and care. Our team prides itself on creating a positive, supportive environment where your contribution genuinely matters. Were looking for compassionate, confident communicators with a proactive approach and a genuine desire to help others. In return, youll join a collaborative team with strong support, ongoing development, and a workplace that values your impact.
Training & Working Pattern Your journey begins 13^th July 2026 with 4 weeks of onsite training (Mon Fri, 8AM4PM). After 5 months onsite , youll have the option to move into hybrid working. Shifts run between 8AM and 8PM , with an alternate Sunday shift Ready to join a contact centre that truly makes a difference? Apply now and start your journey with us.