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Full job description
Credit Controller
Location – Barbican
6-month FTC or Temporary
£40,000 – £45,000 FTE (pro rata) for FTC | £150 – £175 per day for Temporary
We’re recruiting for a fast-paced, high-performing recruitment business that is bringing its credit control function back in-house. This is a great opportunity to join at the very start of the transition, take ownership of the UK debtor ledger, and help shape the new in-house credit control operation from the ground up.
This is not a standard chase role. You’ll be working closely with the Head of Working Capital, offboarding external partners, and helping define the processes, tools, and ways of working for the rebuilt function.
The Opportunity
• Play a key role in cleanly offboarding current external credit control partners and taking full ownership of customer relationships, payment terms, and PO arrangements.
• Help build and refine a brand-new, purpose-built credit control workspace that integrates directly with the company’s CRM, payroll, and accounting systems.
• Establish the working rhythm and best practices as the team grows with additional controllers joining.
• Make a genuine impact on how the credit control function operates going forward.
What you’ll be doing
• Manage a portfolio of customer accounts across the UK ledger, covering both temporary (timesheet-driven, weekly billing) and permanent placement invoices in GBP, USD, and EUR.
• Carry out daily chase activity via calls, emails, and follow-ups, while logging all interactions for full team visibility.
• Resolve disputes, rate queries, timesheet issues, and PO-related problems, liaising with internal consultants and client AP teams.
• Manage promises-to-pay, cash forecasting, and track purchase orders against placements.
• Monitor aged debt, collection effectiveness, and DSO, providing weekly reports to the Head of Working Capital.
• Contribute to defining “what good looks like” for the new in-house function.
What we’re looking for
You don’t need to have done this exact role before. We’re looking for someone who:
• Has 2+ years’ credit control experience, ideally within professional services or the recruitment sector (agency-side preferred but not essential).
• Is confident handling both temporary (weekly timesheet billing) and permanent placement fee invoice models.
• Has worked with Twinfield, Sage, or similar ledger systems and is comfortable learning new platforms quickly.
• Thrives in a changing environment and is genuinely excited about building processes and using new tools (the workspace you’ll use was built in the last few months).
• Is confident and professional on the phone and in writing when dealing with both internal stakeholders and external clients.
What’s on offer
• £40,000 – £45,000 FTE (pro rata for the FTC period) or £150 – £175 per day for temporary
• Real ownership and influence over how the credit control function is designed and run.
• The chance to join at the beginning of an exciting in-house rebuild.
If you’re an experienced Credit Controller who enjoys building and improving processes rather than just following them, this is a fantastic opportunity to make your mark in a growing recruitment business.