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Full job description
Credit Controller
Full time, permanent
We are recruiting a Credit Controller to maximise cash collection and reduce aged debt and to support the business by managing credit limits and being aware of the risk.
How you will help us and what you can expect
- Ensure all accounts are monitored daily for the covered ledger of Credit customers.
- Build and maintain customer relationships
- Chase customers by email or telephone to set credit terms
- Ensure collections are in line with Geneva requirements
- Reconciliation of accounts
- Prioritise and take proactive action in chasing debt and escalating where required
- Allocate cash in a timely and accurate manner
- Day to day administration support (statements, copy invoices, etc)
- Proactively find solutions to operational issues in an ever-changing environment
- Work collaboratively across the business, working with key Stakeholders
- Proactively work across the business with Customer Service, Commercial and Sales bringing relevant data to drive improvements
Skills and experience you’ll bring to us
- Credit Control Experience (shipping/haulage background preferred)
- Team player, but also self-motivated with ability to work on own initiative
- Organised and thorough in approach to tasks
- Strong communication and analytical skills
- Ability to manage the demands of a fast-changing department
- Ability to recognise potential problems quickly and to implement solutions
- Decision making and positively adapting to change
- Create and maintain strong cross-business relationships
- Good Microsoft Office 365 skills (Outlook, Excel and Word)
- Good system skills and being able to handle multiple tools.
- SAP knowledge advantageous
What we offer
- Competitive salary
- Private Health Care for everyone from day 1 (non contractual)
- Generous pension scheme
- Life Assurance – 4x salary
- 22 days + a day to take on Christmas Eve or New Year’s Eve
- Free parking
- On-site artisan restaurant
- Discounted gym membership
- Cycle to work scheme
- Flu vaccines and eye care vouchers
- Buy or sell holiday scheme
- Christmas club saving
- MSC Cruises friends and family discount
- Full induction day and training provided
- Learning and development opportunities
- Dress for the day policy/modern office environment