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Job Description
Job Description
Desktop Support Specialist (Belfast)
The Opportunity
This is an excellent opportunity for a motivated individual to further their career and gain experience working in a fast moving team. We are seeking to expand our IT Service Desk and are looking to recruit a Desktop Support Specialist within our Belfast office. This will be a 12 month Fixed Term contract.
If you are looking to get exposure in a large organization, have a valued opinion and work within a supportive team then this role is for you.
The role:
- Providing 1st / 2nd level Helpdesk Support both onsite / remotely
- Monitor Service Desk Queue
- Installation, Configuration and Support of PCs, running Windows 11
- Troubleshooting both hardware / software / network connectivity issues on PCs/Printers
- Management of Assets
- Determine proper escalation path for non-resolved issues.
- Participate in and contribute to a dynamic IT team
Skills & Attributes;
- Minimum of 2 years’ experience in deskside support in a corporate IT environment
- Degree / Technical certification in IT or related field
- Strong knowledge of Windows 11 / Office 365 / MS Teams
- PC / Laptop hardware configuration and troubleshooting
- AD / TCP/IP Network knowledge
- The ability to work on your own initiative and be a self-starter
- Proven planning and organisational skills
- Exceptional problem solving and troubleshooting skills
- The willingness and ability to work co-operatively with others as part of a team
- Frequent travel to our regional offices for onsite visits
- Good interpersonal and communication skills
Job Info
- Job Identification 114725
- Job Category –
- Posting Date 03/26/2026, 02:17 PM
- Degree Level No Formal Education
- Job Schedule Full time
- Locations 12-15 Donegall Square West, Belfast, BT1 1BG, GB
