Director of Program Delivery Job at United Kingdom Full Time NEW

About the jobHead of Delivery – UK Public SectorLocation: West Midlands, UK (on‑site) We are hiring a Head of Delivery in the West Midlands (UK) to lead end‑to‑end delivery for a large, complex account. This is a senior leadership role responsible for delivery excellence, commercial governance, team leadership and strong stakeholder engagement across one of Coforge’s most critical UK Public Sector clients.The role requires deep experience of large-scale government programmes, strong understanding of UK public sector delivery environments, and the ability to operate confidently across technology, operations, governance and client leadership.Key ResponsibilitiesDelivery Leadership & GovernanceOwn overall delivery health for the account, ensuring contractual, commercial and operational commitments are consistently met or exceededLead multi‑tower delivery spanning application development, maintenance, digital services, cloud, data, testing and operational supportEstablish and run strong delivery governance, risk management, performance management and escalation mechanismsEnsure adherence to UK Public Sector delivery standards, security requirements, compliance and regulatory frameworksClient & Stakeholder ManagementAct as the senior delivery interface into the account, working closely with client leadership, programme directors and operational stakeholdersPartner closely with the Client Partner and Account leadership to support account growth, renewal and change initiativesBuild trusted relationships with senior stakeholders through transparency, credibility and delivery assuranceHandle complex delivery conversations, including service performance, recovery, change control and audit activityPeople & Capability LeadershipLead and develop a large, multi‑disciplinary delivery organisation based primarily in the West MidlandsBuild a strong delivery leadership bench (Delivery Managers, Programme Managers, Service Managers)Create a high‑performance culture focused on accountability, collaboration, quality and continuous improvementSupport workforce planning, capability build and succession across the accountFinancial & Commercial ManagementOwn delivery P&L performance for the account, including cost control, margin protection and forecastingEnsure effective management of change, demand, resourcing and subcontractorsSupport commercial negotiations, renewals and contract changes in partnership with commercial and account teamsTransformation & ImprovementDrive delivery maturity, automation, tooling and process improvements aligned to Coforge delivery standardsSupport the accounts ongoing digital, cloud and service transformation agendaChampion best practice across Agile, DevOps, ITIL, and programme delivery frameworks as appropriateCandidate ProfileEssential ExperienceProven experience leading large, complex delivery engagements in a UK Public Sector environmentDirect experience delivering programmes for central government departmentsStrong understanding of public sector contracts, governance, assurance and supplier managementSenior stakeholder management experience at Director / SRO levelExperience leading delivery organisations of significant scaleDelivery & Technology BackgroundStrong grounding in digital, application, data and platform deliveryExperience operating across Agile and traditional delivery modelsComfortable managing regulated environments with high audit, assurance and compliance requirementsLeadership & Personal AttributesCredible, calm and authoritative delivery leaderStrong communicator with the ability to simplify complex delivery issuesCommercially astute with a strong sense of ownership and accountabilityHands‑on when required, but able to operate at a strategic leadership level