ER Lead Job at London Full Time

Dr. Martens is more than a brand – it’s a global icon with over 60 years of attitude, heritage, and cultural impact. We’re a thriving, values‑driven business powered by diverse thinkers, bold doers, and people who bring their whole selves to work. If you’re ready to make your mark, you’re in the right place.

At DM, our values guide everything we do: Be Yourself, Act Courageously, Show You Care. They’re not just words – they’re how we turn passion into progress.

WHERE YOU SIT

As our ER Lead, you’ll be part of the People team working closely with brilliant people across the business. You’ll be right at the heart of fast‑moving projects that shape how we show up for our consumers – today and tomorrow.

WHERE YOU CONTRIBUTE

This role plays a pivotal part in driving our consumer centric strategy. Everything you do will help elevate the DM experience – whether you’re enabling teams, improving processes, influencing decision making, or crafting moments that matter for our consumers around the globe.

You’ll help us push boundaries, raise the bar, and keep the spirit of DM alive in everything we deliver.

CORE ACCOUNTABILITIES

As our ER Lead, you will be responsible for:

• Employee Relations & Leadership: Lead complex ER cases end‑to‑end (investigations, disciplinaries, grievances), provide expert, legally aligned advice, coach managers, and role‑model inclusive leadership and decision‑making.
• Projects, Policy & Capability Building: Deliver people projects (restructures, policy, ER strategy), develop manager self‑service tools and training, and drive continuous improvement of policies and workplace initiatives.
• Risk, Insight & Collaboration: Ensure legal compliance and risk management, analyse ER data for trends and insights, and partner cross‑functionally (People, Legal, TA, Payroll) to deliver a consistent, high‑quality employee experience.

KEY SKILLS & CAPABILITIES

• ER Expertise & Technical Capability: Strong UK employment law knowledge; skilled in complex case management, investigations, mediation, policy development, and data analysis to identify trends and risks.
• Leadership & Stakeholder Influence: Trusted advisor who confidently influences, challenges, and coaches leaders; builds strong cross‑functional relationships and leads/develops high‑performing teams.
• Ways of Working & Behaviour: Operates effectively in a global–local model with strong judgement and organisation; demonstrates authenticity, discretion, and emotional intelligence, driving fair and consistent employee experiences.

WHAT’S IN IT FOR YOU?

• Hybrid working
• Welcome free pair of Docs
• Share scheme
• 65% off all Docs
• 50% off Accessories
• Pension Scheme through Aviva
• Life Assurance
• 25 Days Annual Leave + Bank Holidays
• Private healthcare
• 2 paid volunteer days per year

READY TO FILL YOUR BOOTS?

If you’re excited to own your impact, shape the future of an iconic brand, and grow your career in a place that champions individuality – we’d love to hear from you.

Application closing date: Wednesday 10th of June 2026

At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers.

We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.

#LI-AH1