Position: Fixed Term Family Services Flaoting Support Case Worker
Case Worker – Family Services Floating Support – Belfast Outreach Location – 449 Antrim Road Contract
-Fixed Term ( 17/10/26) Hours 14 Hours per week Why work for us? Depaul is a cross border charity supporting some of the most marginalised individuals, couples and families experiencing homelessness. Our mission is to end homelessness and change the lives of those affected by it. Would you like to help us to meet our mission? We are a values led organisation and aim, at all times, to live and breathe these values in our everyday work.
Our values are based on four key principles:
We celebrate the potential of people We put our words into action We aim to take a wider role in civil society We believe in rights and responsibilities If you choose to work for Depaul Employee Benefits Enhanced Annual Leave 35 days per year, increasing as your length of service increases Paid Sick Leave Company maternity & paternity pay Contributory Pension scheme Health Cash Back & Rewards Plan Christmas Savers club Bluelight discount card Plus, many opportunities to learn and develop within the organisation Do you have experience working with Children Families & the NI Social Housing System?
The aim of the role is to support and signpost service users into services that will improve their housing, health and wellbeing while improving the service users quality of life. This is achieved through the provision of engagement and individualised support plans, targeted interventions, signposting and group work. You will work proactively form strong relationships and gain service users’ trust, striving to provide the best possible service levels at all times.
Hours 14 hours per week, rota based. Thursday and Friday – however this may change in the future as it depends on service user need. Scope of Responsibility To be a member of a multi-disciplined team using holistic approaches to support Depaul service users. Working to a housing-led, low threshold, harm reduction approach, where service users receive a high degree of support and advice.
Depaul has a commitment to service user participation and to empowering our service users to manage their own lives. Key Areas of Responsibility Service user focus To provide service user support in a person lead manner, which is both professional and respectful. Assess the safety and wellbeing needs of the service user and develop plans which address and reduce identified risks.
In partnership with service users, to assess their needs and develop support plans, which are flexible and respond to the changing needs of the service users. To work with service users and relevant external agencies in order to deliver meaningful and effective key working To support service users to integrate with their communities in line with good neighbourhood principals. To advocate on behalf of service users to achieve the best outcomes for them.
Provide outreach work within the community based on service delivery needs Health & Safety To ensure that Health and Safety standards are met within the service in accordance with Depauls Health and Safety policy and procedures. To undertake assigned duties regarding the overall health and safety and security of the service and utilize available security systems to manage risk relevant to the service.
To ensure completion of all relevant wellbeing and health and safety checks Administration & Record Keeping Carry out service administration tasks such as; upkeep of client records, financial transactions, internal and external reports, incident and accident management and other record keeping relevant to the roles. To remain vigilant to IT and cyber risks and comply at all times with Depauls IT Security policies.
Other duties To be a contributing team player, taking part in handovers, team meetings, core training, the mentoring of Volunteers and supporting other team members in ensuring all decision making is appropriate and consistent To at all times undertake your role in a professional manner maintaining a high quality standard of work in line with Depaul Values and ethos. The above list is not exhaustive;
additional areas of responsibility may be added over time and flexibility to cover for other staff roles is required from time to time. Person Requirements Qualifications & Experience A formal Level 3 qualification in a social care field, e.g. diploma in health and social care or equivalent And At least 2 years paid relevant work experience OR At least 3 years paid relevant work experience And 3 formal qualifications at Level 2 to include Math and English, e.g. GCSEs or NVQ Skills Good working knowledge of risk assessment and risk management processes Good IT skills, including working knowledge of using IT systems to record client information Good written and verbal communication skills.
The ability to compile and present accurate written and electronic reports Knowledge Have an understanding of homelessness and the issues that can lead to homelessness Have an…
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