Finance Team Lead (Income) Job at Newport, Gwent Full Time NEW

Are you a driven finance professional with strong experience in service charges and income recovery? Do you have a passion for leading teams and improving financial processes in a fast-paced environment?

We are looking for an experienced Finance Team Lead (Income) to take ownership of income management, including rent, service charges, and arrears recovery, while leading a high-performing team

Client Details

Our client is a newly formed, forward-thinking housing organisation created through the merger of two established providers. They now manage around 15,000 homes across multiple communities, with ambitious plans for growth and community impact.

With a clear vision to create connected communities where people can live well, they are committed to delivering high-quality housing services, investing in sustainable homes, and supporting thriving local communities.

This is an exciting time to join the organisation as they continue to evolve, modernise services, and strengthen their financial operations to better serve residents.

Description

The Role

As Finance Team Lead, you will be responsible for overseeing all aspects of income accounting and collection, ensuring robust financial controls, accurate reporting, and continuous improvement across processes.

You will play a pivotal role in:

• Managing rent and service charge income processes
• Driving effective income collection and rent recovery strategies
• Leading and developing a team of Finance Officers
• Ensuring compliance with financial regulations and audit standards
• Delivering accurate reconciliations and financial reporting

Key Responsibilities

• Oversee the end-to-end processing of rent, service charges, and other income streams
• Lead on rent arrears monitoring, income recovery, and bad debt management
• Ensure accurate service charge accounting, including annual reviews and adjustments
• Manage income reconciliation, banking operations, and financial controls
• Develop and implement strategies to maximise income collection
• Improve and streamline finance systems and processes
• Produce high-quality financial insights and reports for senior stakeholders
• Act as a key liaison with internal teams, auditors, and external partners
• Lead, coach, and develop a team to deliver excellent performance

Profile

We are particularly keen to hear from candidates who bring:

Essential

• Proven experience in service charge accounting
• Strong background in rent recovery / income management / arrears
• Experience working in housing, public sector, or a similar environment
• Demonstrable leadership and team management experience
• Strong financial reconciliation and reporting skills

Desirable

• Knowledge of housing finance regulations
• Experience with financial systems and process improvement
• Professional finance qualification (or equivalent experience)

Job Offer

• Opportunity to shape and improve income functions in a growing organisation
• Be part of a modern, purpose-driven housing provider
• Hybrid working and flexible approach
• Strong emphasis on development and career progression