Chap Group is seeking a motivated and customer-focused Helpdesk Assistant to join our team on a temporary 6-month contract. The Helpdesk Assistant will provide first-line technical and administrative support, focusing on resolving routine IT issues and maintaining accurate records.
Key tasks include serving as the first point of contact for technical queries, troubleshooting hardware and software issues, and preparing IT equipment for users. The ideal candidate will have familiarity with Windows and Microsoft 365 applications.
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