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Job description
General Manager – Premium Sports & Lifestyle Venue
London Venues
c£50,000 + 10% Bonus + Career Progression Opportunities
Are you a passionate leader who thrives in fast-paced, community-driven environments?
Do you love creating exceptional customer experiences while leading high-performing teams?
We are recruiting for an exciting opportunity to join one of the UK’s most ambitious premium leisure and lifestyle brands. With exciting expansion plans and a strong reputation for delivering outstanding guest experiences, this is a fantastic opportunity for an experienced General Manager to lead a flagship venue in the heart of London.
This is far more than a traditional operations role — this is your opportunity to lead a destination where sport, wellness, hospitality, and social experiences come together to create something truly special.
As General Manager, you will take full responsibility for the overall performance and operations of the venue. You will be empowered to run the business with autonomy, driving both commercial success and exceptional customer engagement. We are looking for a hands-on, inspiring leader who can build culture, motivate teams, and create an environment where both guests and employees thrive.
What You’ll Be Doing
- Leading and motivating teams across hospitality, leisure, wellness, and customer operations
- Delivering an exceptional premium guest experience at every touchpoint
- Managing the day-to-day operations of a multifaceted leisure venue
- Driving commercial performance through budgeting, planning, and service innovation
- Building strong community engagement through events, partnerships, and programming
- Maintaining outstanding standards across health & safety, presentation, and operational efficiency
- Developing a positive, energetic culture focused on teamwork and service excellence
What We’re Looking For
- Proven leadership experience within premium hospitality, leisure, fitness, or lifestyle environments
- Strong commercial awareness with experience managing P&L performance and budgets
- A highly customer-focused and people-oriented management style
- Experience leading multifaceted operations with food & beverage exposure preferred
- Passion for creating memorable guest experiences and building communities
- A proactive, adaptable, and hands-on approach to leadership
- Flexibility to work evenings, weekends, and event days where required
Why Join Us?
This is an opportunity to be part of a growing premium brand that is redefining the leisure and hospitality experience in the UK. You’ll join a business that values energy, innovation, community, and exceptional service — with genuine opportunities for progression as the company continues to expand.
Your recruiter for this role is Helen Horton, Account Director at Love Recruitment Group. Helen specialises in recruitment across the fitness, leisure, and hospitality sectors and would love to hear from candidates interested in this exciting opportunity.
If keen to be considered, please click ‘Apply Now’.