Head of Compliance Monitoring and Operations Job at Tower Hamlets E Full Time

Head of Compliance Monitoring and Operations CFC, City Of London, England, United Kingdom Reporting to the Head of UK Compliance (SMF16 and 17), the Head of Compliance Operations & Monitoring will play a key role in ensuring compliance with all relevant regulations and implementing effective compliance monitoring frameworks. Responsibilities: * Oversee the delivery of high quality and timely technical advice to the business in a practical and commercially focused way in relation to all general (i.e. non‐SME) queries. * Responsible for overseeing the development and execution of the annual Compliance Monitoring Plan. * Lead and support on suspected and actual regulatory and policy breach or incident investigations (non‐SME), escalating findings and recommendations to the UK Head of Compliance. * Work with the UK Head of Compliance to develop the annual Compliance Plan. * Represent and deputise for the UK Head of Compliance as required. * Ensure that conflicts of interest procedures and processes are designed and operating effectively. * Ensure team completes pre‐ and post‐bind review of sanctions alerts in a timely manner. * Ensure complaint handling procedures and processes are designed and operating effectively. * Maintain key performance indicators (KPIs) to measure the effectiveness of compliance operations, including alert volumes, false‐positive rates, and investigation times. * Develop, enhance and maintain compliance‐owned frameworks, policies, procedures and guidance documents. * Monitor and oversee an annual review and update of compliance‐owned policies. * Prepare the Compliance Monitoring updates for Compliance and Risk Committee, Board and other meetings as required. * Prepare regulatory returns for UK Head of Compliance approval. About you You can demonstrate solid (minimum 10 years) technical compliance exposure to monitoring and operational processes. Ideally acquired working at a Lloyd’s Coverholder or UK‐based company market insurer. In addition, you will have: * Deep technical knowledge of the UK regulatory landscape, including FCA and Lloyd’s requirements. * A proactive approach to improving processes and a consistent drive to enhance the compliance framework. * Experience in designing and implementing internal and external regulatory controls. * Line‐management experience within a compliance function. * The initiative to work independently and the confidence to take responsibility for decisions made. * Proven experience in undertaking compliance monitoring reviews. Seniority Level Mid‐Senior level Employment type Full‐time Job function Consulting – Insurance #J-18808-Ljbffr