Hub Senior IT Technician – North Job at Oldham, Lancashire Full Time

Job Title: Hub Senior IT Technician – North

Location: The Oldham Academy North or Royton & Crompton Academy

Key Responsibilities

• Ensure consistent performance of all ICT systems across our academies, providing reliable support and maintenance.
• Maintain an up-to-date inventory of software and hardware using the Trust’s official asset register software.
• Provide efficient first and second-line support for Academy ICT queries, with technical escalation as needed.
• Operate the Academy ICT Helpdesk effectively, logging and resolving helpdesk calls within agreed service levels.
• Assist in managing the day-to-day operations of the network under the direction of the Hub ICT Business Partner.

Pay Range

SCP 20 – 25 £32,597 – £36,363

Qualifications and Skills

• 5 x GCSEs including Maths and English grade 4-9 or equivalent
• Relevant ICT qualifications or equivalent demonstrable ICT technical support experience
• Experience of supporting ICT networks and infrastructure such as Active Directory, Group Policy, DNS, DHCP, Hyper V/VMWare, switch/firewall infrastructure and MDM Solutions
• Experience in supporting the development of ICT provisions and systems
• Ability to understand a range of organisational and technical procedures and the ability to disseminate to other staff

Benefits Financial and Lifestyle

We offer a strong financial package including access to defined benefit pension schemes (LGPS or TPS), life cover at three times pensionable pay, and 31 days of annual leave for year round employees. Staff can also benefit from the Cycle to Work scheme, promoting healthy and sustainable commuting.

Professional Growth and Development

We invest heavily in staff development through tailored INSET days and high quality CPD opportunities. Teaching staff benefit from automatic TLR progression, a structured 9 point pay scale (M1 to UPS3), and full TLR payments for part time colleagues fulfilling full responsibilities.

Culture and Wellbeing

Our people first culture values every colleague. We support wellbeing through the Wisdom app and a free Employee Assistance Programme offering counselling and financial advice. Collaboration is at the heart of our Trust, encouraging shared learning and collective success.

Equality, Diversity and Inclusion

E ACT is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and all appointments are subject to enhanced Disclosure & Barring Service (DBS) checks and satisfactory references.

E ACT is also committed to promoting equality, challenging discrimination and developing community cohesion. We welcome applications from all sections of the community.