Insight Application Manager – 7285 Job at Cambridge, England, United Kingdom Full Time NEW

Salary: £38,300 – £53,600

Location: Cambridge, UK – Hybrid

Contract: Permanent

Hours: Full time, 35 hours per week

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.

Our mission is to contribute to society through the pursuit of education, learning, and research at the highest international levels of excellence, which is why every year, we give vital support to millions of people in more than 170 countries around the world. From teachers and learners to researchers and academics, we help to build confidence, unlock potential, and enable success. We give people the opportunity to show what they’ve learnt, we spread knowledge, spark enquiry, and aid understanding.

We achieve this by embracing change and continuously focusing on our customers’ needs. By collaborating, and carefully listening to our customers and to each other, we keep moving forward, keep innovating, and keep finding newer and better ways of doing things.

About The Role

The Insight Application Team sits within the wider Product Insight & Ideation team in Propositions at Cambridge English and works cross-functionally to deliver on our mission to help shape the future of English by bridging the gap between research and decision-making. Our work takes place at the intersection of research and practice, and we work proactively to ensure that English can translate the highest quality educational insights from around the world into strategy, product development (assessment and learning), the iteration of existing products, teacher training and services, and educational guidance and frameworks.

This role would be ideal for someone who is passionate about ensuring that teachers and learners worldwide have access to high-quality, evidence-based English language education. If you are inspired to think critically about how English language teaching (ELT) must adapt to ever-changing societal needs, technological advancements, and employment trajectories, then you would thrive in this role. The focus of the role is to keep abreast with the latest research and evidence in ELT (and global education more broadly) and effectively apply these insights to innovate new education products and strategy.

At the core of our approach to ELT product development is the application of research-based insights into language learning to the design of materials and course methodology. The specific projects we lead will be determined by our portfolio priorities and will be very varied and fast-moving, ranging in focus from inclusive pedagogies, teacher development, emerging technologies and socio-emotional learning. The Insight Application Team includes education specialists from a range of backgrounds including teachers, linguistic/pedagogical researchers, educational psychologists, publishers and learning content creators. We are looking for a new Insight Application Manager who shares specialisms in these areas to join our team. This role also requires you to work cross-functionally within a team in Cambridge and globally and you will be responsive to their needs and the needs of the business.

What you’ll be doing:

• Proactively seeking out the latest educational insights and trends globally, specifically related to areas in English language teaching, learning and assessment, including (but not limited to) emerging technologies, socio-emotional skills curricula, or teacher’s professional development.
• Translating educational and/or market insights into tangible propositions for English (e.g. the design of new products, refinement of existing products or teacher support).
• Collaborate cross-functionally with other colleagues focused on research and development within English, to maximise impact and strategic alignment.
• Commissioning external experts to support us to deliver on our work, including writing project briefs, setting timelines and quality assuring deliverables.
• Recommending frameworks and best practices for content development and process improvement.
• Advising on ethical and pedagogical considerations in emerging technologies (e.g. AI in education).
• Identifying opportunities for innovation and recommend changes to enhance customer experience (e.g. customers including teachers, learners, parents, and senior leadership within schools.

This position has been classified as a hybrid role, requiring the selected candidate to typically spend min. 40% of their time (two days a week) collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.

About You

You will be educated to degree level or industry standard equivalent with a strong understanding of teaching and learning English either as a teacher and/or learner of English. Whether you are a former teacher or learner, you additionally must have at least 3 years’ experience of either educational research (ideally with a focus on English Language teaching and learning) or teaching. You will have an understanding the ELT sector, especially publishing and assessment.

You will have a good understanding of what makes high quality research insights, including a range of research tools, methodologies and current research developments in education. You should also have expertise in at least two of the following areas: curriculum design, linguistics, ELT and pedagogy, educational psychology, or socio-emotional learning.

If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria:

• A post-graduate qualification specialising in ESOL, Education, Psychology, Applied Linguistics, or related field.
• Experience in the design of educational materials and/or corpus linguistics.

If you would like to know more about this opportunity and what will make you successful, including as full list of the essential and desired qualifications and experience, please see the full job description attached to the bottom of this vacancy on our careers site.

We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme’s Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.

Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.

Rewards And Benefits

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:

• 28 days annual leave plus bank holidays
• Private medical and Permanent Health Insurance
• Discretionary annual bonus
• Group personal pension scheme
• Life assurance up to 4 x annual salary
• Green travel schemes

Ready to pursue your potential? Apply now.

We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be Tuesday 30 June. We will review applications on an ongoing basis, and shortlisted candidates can expect first round interviews to take place virtually on the week commencing 13 July followed by a final in-person interview for shortlisted candidates at the Triangle Building in Cambridge on the week commencing 20 July. We aim to support candidates by making our interview process clear and transparent.

If you are shortlisted and progressed through the stages, you can expect:

• First stage virtual interview via MS Teams. This will be a one-hour competency-based interview with a panel of three interviewers, including the prospective line manager for the role. You will also be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview.
• Final stage interview: in-person at our offices in Cambridge. You can expect this to be a more relaxed conversation, expanding on the topics of the first interview.

If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.

Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry

We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.

Why join us

Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.

We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.