An established and growing UK business is looking to appoint an organised, proactive and technically capable IT Helpdesk Coordinator to support and coordinate day-to-day IT activity across the organisation.
This is a hands-on role suited to someone with strong first- and second-line IT support experience who is ready to take on more responsibility. You will act as a key point of contact for IT support requests, helping colleagues resolve issues, coordinating with external IT providers and ensuring that tickets, equipment, access and IT processes are properly managed.
The role would suit an experienced IT Support Analyst, Service Desk Analyst, Senior Helpdesk Technician, IT Coordinator or Helpdesk Lead who enjoys solving problems, supporting users and improving how IT support is delivered.
This is not a purely technical back-office role. We are looking for someone who can combine practical IT knowledge with strong organisation, communication and follow-through.
Key responsibilities
About you
We are looking for someone who is reliable, practical and confident dealing with a wide range of IT support queries. You should be technically capable, but also comfortable coordinating people, suppliers and priorities.
You should have:
Desirable experience
The following would be helpful but is not essential:
What we offer
Apply
Please apply with your CV, outlining your relevant experience in IT support, helpdesk coordination or service desk environments.
Pay: £30,420.00-£35,565.09 per year
Benefits:
Work Location: In person
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