IT Support Job at Dumfries Full Time NEW

Covetrus is a global animal-health technology and services leader dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We bring together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine.

Fixed Term IT Support Technician

3 Month Contract | Immediate Start

We are looking for an enthusiastic IT Support Technician to join our small and friendly IT team on a fixed-term basis to cover a period of absence within the business.

This is a fantastic opportunity for someone looking to start or develop a career in IT. We are happy to consider candidates with little experience who are keen to learn, as well as more experienced support technicians. Apprenticeship applicants are also encouraged to apply.

Key Responsibilities

• Provide first-line IT support to internal and remote users
• Log and resolve support requests via the helpdesk system
• Troubleshoot hardware, software, and user issues
• Support PCs, laptops, printers, scanners, and related equipment
• Assist with hardware installs, cabling, and general IT maintenance
• Liaise with third-party support providers where required

What We’re Looking For

• Good communication and customer service skills
• A willingness to learn and develop
• Basic knowledge of Windows and Microsoft Office
• Ability to work independently and as part of a team

Previous IT support or helpdesk experience is beneficial but not essential as training will be provided for the right candidate.

Start ASAP | 3 Month Fixed Term Contract

Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.