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Full job descriptionJunior IT Support Engineer – up to 30K + 2x Overtime – Tewkesbury
An exciting new opportunity has become available for a Junior IT Support Engineer within a Microsoft Gold Partnered, Managed Service Provider (MSP) in Tewkesbury.
We are looking for enthusiastic, passionate Junior IT Support Engineer to join a forward thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months.
They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility.
Junior IT Support Engineer experience:
* Windows Operating Systems
* IT system setup and configuration
* Hardware and software fault diagnostics
* Office 365
* Intune
* Autopilot
* Exchange
* Active Directory Users/Computers Management
* Basic Networking
* Liaise with 3rd party suppliers ensuring faults are logged, managed and that SLAs are met
* Microsoft Office Applications
* Prior experience working within a Managed Service Desk provider (beneficial)
* Proven experience resolving incidents quickly by using remote support tools
* Exposure to HP and Dell hardware.
We are not expecting the Junior IT Support Engineer to have experience in all the technologies above, just a strong basis knowledge and passion to learn more!
You will be self-motivated Junior IT Support Engineer, a good communicator and have a natural desire to create a fluid environment. The successful 1st Line Support Engineer should have strong problem-solving abilities, organisational skills and the ability to work as part of a team.
Apply now for immediate consideration for this Junior IT Support Engineer position or contact George Harvey at ITSS Recruitment for further details.