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Job description
**MUST BE ABLE TO COMMUTE TO HORWICH, BOLTON AS THIS IS AN OFFICE BASED ROLE**
Fluent Money is seeking a proactive and driven Learning & Development Specialist to support the design, delivery and continuous improvement of learning across the business. This role plays a key part in ensuring employees are equipped with the knowledge, skills and regulatory competence required to perform effectively within a regulated financial services environment.
The successful candidate will take ownership of a broad range of learning and development activities, including the creation of engaging training materials, facilitation of inductions and workshops, management of competency and CPD processes, and support of examination pathways including CeMAP, R05 and CeRER.
This is a varied and fast-paced role requiring strong organisational skills, creativity, stakeholder engagement and the ability to work independently. The role will work closely with managers across the business to identify training needs, maintain competency standards and contribute to a positive learning culture that supports both employee development and business performance.
Salary & Benefits that Match Your Ambition:
- Salary: Enjoy a starting salary of up to £35,000 based on experience!
- Unlimited Growth: Opportunities to deepen your knowledge across a wide range of financial services and products, with the chance to gain industry-recognised qualifications.
- Training and Development: Build hands on experience and expand your knowledge of key platforms, including Canva, Microsoft 365, and Synthesia.
- Generous perks: From rising holiday entitlement to private healthcare with Vitality Health, we’ve got you covered. Plus, enjoy perks like your birthday off, ‘Freebie Fridays’ and much much more!
A day in the life:
- Design, develop and maintain engaging learning materials across classroom, workshop and digital formats
- Create training resources aligned to business objectives, operational processes and FCA regulatory requirements
- Review and continuously improve learning content based on feedback, business changes and performance trends
- Ensure all learning materials remain accurate, compliant and up to date
- Deliver engaging inductions, workshops and training sessions across the business
- Facilitate both technical and behavioural learning interventions for employees at varying levels of experience Support the effective administration and delivery of the company CPD programme
- Manage booking, tracking and progression of employees undertaking professional examinations
- Ensure training and competency activities align with FCA regulations and principles
About Fluent Money:
At Fluent Money, we’re more than just a financial services company! We’re industry leaders committed to integrity, professionalism, and unparalleled customer satisfaction. Not only are we the biggest Second Charge Mortgage Broker in the UK, we also specialise in First Charge Mortgages, Equity Release, Insurance and Bridging Loans. As part of the Mortgage Advice Bureau (MAB) family since 2022, we’re dedicated to excellence in everything we do.
Join us and become part of a culture that values teamwork, innovation, and job satisfaction, where we empower our employees to take ownership of their work and provide them with the necessary tools and resources to excel in their roles.
Our forward-thinking approach and cutting-edge technology enable us to offer seamless and personalised financial solutions, setting new standards for excellence in our industry.
https://www.Fluentmoney.Co.Uk/
Role requirements
Essential
- Previous experience within a Learning & Development, Training or Coaching role
- Experience designing and delivering training materials and learning interventions
- Strong facilitation and presentation skills
- Excellent written and verbal communication skills
- Ability to manage multiple priorities independently within a fast-paced environment
- Strong organisational skills and attention to detail
- Experience producing reports, training records and management information
- Confident engaging with stakeholders at all levels of the business
- Competent using Microsoft Office applications
- A proactive and solutions-focused approach to work
Desirable
- Experience working within a regulated environment
- Experience managing competency or CPD frameworks
- Experience using learning management systems or bespoke training platforms
- CIPD or Learning & Development qualifications
- Evidence of continued professional development
All the perks!
- Rising holiday entitlement up to a maximum of 30 days (excluding bank holidays)
- Your birthday off work
- Holiday buy & sell scheme
- Private Healthcare with Vitality Health
- Death in service cover
- Fee-free Fluent products for your friends and family
- Regular social and charity events
- Onsite food provision and restaurant facilities
- Free tea, coffee & fresh fruit daily
- ‘Freebie Fridays’ on the first Friday of every month
- Cycle to work scheme
- Access to stimulating training & development
- In-house leadership academy for future leaders
- Great location close to transport links
- Free parking onsite
- Electric car scheme
Work Location: In person
