Learning & Development Trainer Job at City Of Bristol, England, United Kingdom Full Time NEW

Knights is a listed, UK based legal and professional services business, operating from around 30 locations nationwide.

For more than a decade, we have done things differently. In 2012, we established our platform as one of the first law firms to transition from a traditional partnership model to a corporate structure.

We work with a diverse range of clients, including global brands, FTSE 100 companies, private businesses, and individuals, to deliver professional services with speed, accessibility, and clear communication.

Learning & Development Trainer

Join our growing Learning & Development team. We are looking for a proactive and engaging Learning & Development Trainer to join our national Learning & Development team. In this role, you will play an important part in the delivery of high-quality training across the business—supporting colleagues at all stages of their career with clear, practical, and accessible learning experiences.

You will contribute to the delivery of onboarding, systems training, skills development and internal learning initiatives. You will work closely with stakeholders and subject matter experts to ensure training content is accurate, relevant, and aligned with the needs of the business. You will also support the development of learning materials and help maintain key resources across our digital platforms.

This is an excellent opportunity for someone with a passion for people development who enjoys delivering engaging sessions, supporting continuous improvement, and working collaboratively within a high performing team.

Key responsibilities:

• Training Delivery – Deliver clear, engaging and practical training sessions both in person and online, adapting your approach to meet the needs of a range of learners.
• Onboarding Support – Facilitate structured onboarding sessions for new joiners and acquisition colleagues, ensuring a smooth and consistent introduction to the business.
• Systems & Process Training – Train colleagues in the effective use of business systems and internal processes, promoting confidence, consistency and self-sufficiency.
• Content Development – Assist in the creation and maintenance of high-quality training materials, including presentations, guides, video content and e-learning modules.
• Learning Support – Provide first-line support to colleagues via email, Microsoft Teams and in person, resolving queries or escalating where appropriate.
• Stakeholder Liaison – Work with subject matter experts and business teams to ensure training content remains accurate, relevant and aligned with operational needs.
• LMS Maintenance – Support the upload, organisation and tracking of content within the firm’s Learning Management System, ensuring access to up-to-date resources.
• Evaluation & Feedback – Gather learner feedback and contribute to the review and refinement of content and delivery methods to ensure continued improvement.
• Knowledge Sharing – Share learning insights, tips and updates with the wider team to support consistency and promote a collaborative learning culture.
• Regional Delivery – Travel to regional offices as needed to support training delivery and ensure access to in-person learning opportunities across all locations.

What you will bring to the role

You will be an approachable and well-organised trainer with a passion for helping others learn. You will be confident in both face-to-face and virtual training delivery, comfortable working with digital tools, and willing to grow your skills in a collaborative team environment.

• Professional Experience – A strong background in learning and development, including experience delivering training across a range of formats and topics in a professional services or fast-paced setting.
• Training Delivery – Some experience delivering training to small groups or 1:1, with the ability to communicate clearly and adapt to different learning styles.
• Organisation – Strong time management and planning skills, with the ability to prioritise effectively and manage multiple sessions or requests at once.
• Digital Fluency – Good working knowledge of Microsoft 365, particularly Outlook, Teams, Word and PowerPoint; familiarity with Learning Management Systems is desirable.
• Content Awareness – Attention to detail when creating or editing learning materials, with a focus on clarity, accuracy and accessibility.
• Communication Skills – Clear, friendly and professional communication—both verbal and written—with the confidence to engage with learners and stakeholders alike.
• Team Spirit – A collaborative and respectful team member who shares ideas and contributes positively to a supportive learning environment.
• Learning Mindset – A willingness to learn and grow within the role, taking on feedback and seizing opportunities for development.
• Service Orientation – A commitment to providing helpful, timely and thoughtful learning support to colleagues at all levels.
• Mobility – A full UK driving licence and willingness to travel to offices around the UK to support regional delivery where required.