AXA UK is seeking a Live Operations Planning Manager to oversee the strategic and operational management of its contact centre. The ideal candidate will lead initiatives that ensure exceptional customer service through effective monitoring, efficient resource management, and strategic recommendations. With a strong background in contact centre operations and expertise in real-time data analytics, you will drive improvements and uphold operational excellence while fostering a flexible working environment. Eligibility to work in the UK is essential. #J-18808-Ljbffr
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