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Job description
Job Type: Full-time, Part-time, Contract, Permanent
Parking & Shopmobility Services Attendant – Cambridge
The Role and About the Person you are looking for
Customer Service & Communication orientated: Provide friendly, professional assistance to the public via intercom, phone, and email etc,.
Mobility Equipment Support: Assess new customers, issue appropriate mobility aids (scooters/wheelchairs), demonstrate safe usage, and ensure all equipment is clean, safe, and well-maintained.
Facility & Site Monitoring: Conduct regular inspections of parking and Shopmobility areas to ensure safety, cleanliness, and operational standards; promptly report any issues or hazards.
Administration & Record Keeping: Maintain accurate electronic records for customer usage, equipment inventory, revenue, and permits; manage databases and support daily operational coordination.
An Enhanced DBS check is required for this post
Why join us?
As well as being part of a supportive team delivering meaningful work that directly impacts our communities, we offer a supportive and rewarding working environment along with a wide range of benefits , including:
- Excellent learning and development opportunities supported via a range of sources and methods and, where applicable, recognised through Digital Badges
- Access to the Local Government Pension Scheme (LGPS) and Additional Voluntary Contribution (Shared AVC) Scheme
- Agile and Flexible working options
- Generous annual leave starting at 25 days, rising to 30 days after five years’ service, plus 8 days public holidays (pro rata for part time), with the option to purchase additional leave
- Family friendly policies and Flexible Bank Holidays
- Confidential wellbeing support through our Employee Assistance Programme and Your Care wellbeing platform
- Staff reward and recognition framework, including an annual staff awards ceremony
- Professional Membership Fees paid for, dependent on role
- Salary sacrifice schemes including Cycle to Work, Gym Membership and Home & Electronics
- Lifestyle Savings with over 750 discounts from the UK’s leading retailers, restaurants, supermarkets, attractions and more
- Free swimming at CCC swimming pools
- Subsidy for public transport
- Relocation Assistance may be payable in approved cases
- Annually negotiated pay and award progression
Hours: This is a full-time role, averaging
Working Pattern: Monday, Tuesday, Saturday, Sunday (Week 1) Wednesday, Thursday, Friday (Week 2)
Contract: Permanent
Salary: £29,540 – £32,061 per annum (City Pay Band 3) pro-rata for part time.
Location: Primarily at Grand Arcade, but will need to travel between all car parks around the city
More Information
You can click on the links here to find out more information about Staff Pay and Benefits , Working for the Council , our Values & Behaviours , Equality & Diversity in Recruitment or Our People & Culture Strategy .
Application Process
To be considered you can follow the on-screen instructions to ‘Apply Online’ and submit an application.
Cambridge City Council recognises the value of digital badges in evidencing skills, knowledge and competencies, and welcomes their inclusion within job applications as verifiable indicators of achievement and capability.
Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees.