Restaurant Assistant Manager – RHS Garden Wisley Job at Wisley, Surrey Full Time

Job Title: Assistant Restaurant Manager

Location: RHS Garden Wisley

Salary: £30,000 per annum + discretionary tronc

Contract Type: Full-time, permanent, site based, 5 over 7 days per week

Set within 240 acres of stunning gardens, Wisley is open all year round and offers a variety of food outlets, from a busy restaurant to welcoming cafés. You’ll be joining a friendly, hardworking team with a shared goal: delivering exceptional service to every visitor.

As Assistant Restaurant Manager, you will support the delivery of exceptional food quality, service standards, and guest experience, ensuring everything aligns with Restaurant Associates’ values and client expectations at RHS Garden Wisley. You’ll help create a customer-focused environment that consistently delivers a premium dining experience.

Working closely with the Restaurant Manager, you will provide leadership to the team through clear communication, coaching, and development, ensuring consistent, high-quality service. You’ll also support auditing processes, using guest feedback and performance insights to drive continuous improvement.

You will help identify areas for operational improvement, refine service workflows, and enhance efficiency while maintaining high standards. In collaboration with the wider team, you’ll contribute to new ideas and initiatives that elevate the guest experience and support overall business performance.

Due to the location of Wisley RHS Garden it is essential that you are able to get to and from site without relying on public transport.

Shifts:

Shifts will vary between Monday to Sunday. Due to the nature of the business, successful candidates should be flexible and able to work evenings and weekends.

The Ideal Candidate:

• Proven experience managing high-performing teams within a fine dining or premium restaurant environment, driving service standards, engagement, and accountability
• Demonstrable success in restaurant management roles, overseeing day-to-day service, guest experience, and operational efficiency
• Strong background in food and beverage operations, with a clear understanding of fine dining standards, presentation, and service excellence
• IT and computer literate, with experience using restaurant systems (e.g. POS, reservations, reporting tools) to support smooth operations

What we can offer you:

At Restaurant Associates, we believe in celebrating individuality and nurturing talent. As Assistant Restaurant Manager, you’ll be supported by an experienced team to deliver outstanding customer service and learn a variety of new approaches.

We offer a competitive benefits package, including:

• 20 days annual leave plus bank holidays
• Free meals on duty
• Free on-site parking
• Exclusive travel discounts
• Access to wellness, mindfulness, and fitness classes
• Digital GP services for you and your family
• Up to 44% off cinema tickets
• Contributory pension scheme
• Career Pathways and MyLearning development programmes

About Us:

Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York.

Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. You can find a full list of our venues on our website.

We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association’s Food Made Good Programme.

Job Reference: com/2805/43818001/52804561/R/SU #RA Venues