Scheme Manager Job at Leominster Full Time

Location

Arkright Court, Leominster

Salary

Competitive

Vacancy Type

Permanent, Part Time (35 hours per week)

Role Overview

Stonewater is looking for a proactive and caring individual to join us at Arkwright Court, a welcoming retirement living scheme in Leominster.

Responsibilities

As Scheme Manager you will be the face of the scheme, supporting the Delivery Manager with day-to-day operations and ensuring residents feel safe, supported, and empowered to live independently. You will take ownership of essential safety checks, including health and safety, fire safety, and the warden call system, ensuring compliance and high service levels. You will identify and manage risks, including safeguarding concerns, and take appropriate action to prioritise residents’ wellbeing.

Qualifications

• Experience in housing or customer-facing roles.
• Strong IT skills (Microsoft Office) and willingness to learn new systems.
• Excellent record-keeping and attention to detail.
• Self-starter with great organisational skills and passion for helping others.
• Clear communicator who works well with residents, colleagues, contractors, and external agencies.
• Practical problem solver delivering high-quality work and meeting deadlines.
• Person who takes pride in delivering excellent customer service, including resolving feedback and complaints.

Requirements

Appointment will be subject to a satisfactory Disclosure and Barring Service check, satisfactory references and possession of a valid Right to Work document.

EEO Statement

We are a Disability Confident Employer and work towards further accreditation. We are committed to being a Menopause Friendly Employer and to further diversity and inclusion initiatives.

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