The following information aims to provide potential candidates with a better understanding of the requirements for this role.
Berkshire, Plymouth, Cornwall, Southampton,Swindon, Wood Norton, Taunton, Worcester & Gloucester counties.
May be required to attend London Broadcasting House.
Role Overview We are seeking a hands-on, reliable Field Engineer to support the deployment of Mitel IP handsets across multiple BBC Southwestern sites.
This is a field-based role requiring regular travel to various locations, working closely with on-site staff to deliver a smooth and efficient rollout.
Key Responsibilities Travel to designated BBC Southwestern sites to support handset rollout activities Install, configure, and test Mitel IP handsets Liaise with on-site teams to coordinate installation schedules and resolve any issues Ensure all installations meet agreed standards and timelines Perform basic troubleshooting and escalate issues where necessary Maintain accurate records of deployments and site activities Requirements Skills & Experience (Desirable) Experience with IP telephony systems, ideally Mitel Understanding of IP telephony infrastructure and networking concepts Familiarity with physical telecoms/network infrastructure including: o Patch panels o Krone blocks o IDF (Intermediate xhkmmrq Distribution Frame) environments Strong communication and stakeholder engagement skills Ability to work independently while managing a structured rollout schedule Logistics & Requirements Full UK driving licence required Willingness to travel daily across the Southwest region Flexibility for occasional overnight stays, depending on site location and rollout schedule Ability to work to tight deadlines in a fast-paced environment
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